- Report: #900668
Complaint Review: petamberalert.com - Internet
Reported By:
Sandy -
Cincinnati, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
petamberalert.com
67 West St Brooklyn, New York 11222 Internet, United States of America
Phone:
1-877-875-7387
Web:
www.petamberalert.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
petamberalert.com RIP OFF BEWARE Internet
The service advertises that it will contact area residences and business to notify them of a lost pet. What it doesn't state is that homes will be contacted in the middle of the night. As a result, I was up all night receiving angry calls from people that PetAmberAlert.com called from midnight until 6am.
I tried to call PetAmberAlert in the middle of the night to get them to stop, but the office isn't staffed at night I could only leave voice messages. I was finally able in the AM to reach someone in the office BUT it was only by CHAT on the computer, the office staff refused to pick up the phone.
When I explained the situation I was told the phone company made the mistake but they would be happy to again notify my neighbors. I told them NO, I do not want them to ever call my community again on my behalf.
PetAmberAlert finally agreed to refund my money, I let a few days go by and no refund... I called again and they said they would refund my money now a week later still no money.
DO NOT USE THIS SERVICE! This company is run very poorly
I tried to call PetAmberAlert in the middle of the night to get them to stop, but the office isn't staffed at night I could only leave voice messages. I was finally able in the AM to reach someone in the office BUT it was only by CHAT on the computer, the office staff refused to pick up the phone.
When I explained the situation I was told the phone company made the mistake but they would be happy to again notify my neighbors. I told them NO, I do not want them to ever call my community again on my behalf.
PetAmberAlert finally agreed to refund my money, I let a few days go by and no refund... I called again and they said they would refund my money now a week later still no money.
DO NOT USE THIS SERVICE! This company is run very poorly
1 Updates & Rebuttals
Johnathon
United States of AmericaEmployee response: Read Disclaimer!
#2REBUTTAL Owner of company
Sat, November 24, 2012
No calls are made by PetAmberAlert.com before 9 am Monday through Friday or before 10 am on weekends. No orders are started after 7 pm Monday through Friday or after 6 pm on weekends.
