- Report: #1312702
Complaint Review: PetFoodDirect.com - Plymouth Meeting Pennsylvania
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Author Confirmed
Why?
PetFoodDirect.com
2260 Butler Pike #100 Plymouth Meeting, 19462 Pennsylvania, USA
Phone:
215-513-1999
Web:
petfooddirect.com
Categories:
Business Rating:
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PetFoodDirect.com petfooddirect.com, pet360.com, blogpaws, onlynaturalpet, petmd This company is deceitful and makes promises of savings but then overcharges after autoship order is in place. Pennsylvania
I feel like I have been robbed...
After not receiving my autoship this month, I logged into my account and discovered the autoship I set up for pet supplies has been over charging me $20. for shipping. Even though they claim FREE SHIPPING for orders over $49. I even added Greenies to met that minimum order. My original cost of the Blue Buffalo dog food was $47.19 and Greenies were $11.89
NOW I am realizing I have been charged over $79. each month since March for the same order! UNLIKE the invoice they email monthly indicates I've been charged(email invoice says only $59. was charged, which is FALSE)! There is absolutely NO savings here. Total scam. I wanted to be sure and warn others that this is a company with poor ethics, losy customer service, and they will over charge you if you use auto ship. Just hope someone can learn from my costly mistake. :(
