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  • Report:  #551923

Complaint Review: Petland Hoffman Estates - Hoffman Estates Illinois

Reported By:
Vickie - Schaumburg, Illinois, United States of America
Submitted:
Updated:

Petland Hoffman Estates
11B Golf Center Hoffman Estates, 60195 Illinois, United States of America
Phone:
847-490-8820
Web:
www.petland.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased a White Persian kitten on 1-08-10 from Petland HE, IL  the kitten was very calm, too calm I questioned that and they said it was because it had just arrived that day and traveled from a breeder(Delores Carlos) in MO.  I asked them to have a vet look at the kitten before I decided to purchase the kitten.  The store clerk called me to say all was clear to purchase the kitten so I did.  I called the store Manager Bob Jesse the within 14 hours of the purchase to let him know that something was seriously wrong with the kitten, it was sleeping 99% of the time, it has severe, diarrhea, would not eat or drink, and vomited up blood.  When I called him Sat. 1-9-10 he said to bring the cat back or wait to see a vet which would be Monday (Sun. the Vet they said I had to see was closed) I told him I called Golf Rose emergency animal Hospital and they suggested I bring the kitten in immediately.  The manager Bob Jesse said the owner (Dan) of petland said they would not pay for the visit to this vet that I had to go to Petlands assigned vet even though they would not be open for almost 48 hours.  I said the kitten could die befor that time and they said they would refund my payment at that point.  My concern was to save our new family pet before it died.  I decided to go to the emergency vet at 9:00 pm Sat. 1-9-10.  The kitten was severly dehydyrated and need to have IV fluids, the female kitten I purchased was acutually a male. It had "Motile Trophozoites" which are parasites that are contagious to HUMANS and all ANIMALs.  The immediately gave the kitten medicine to kill the parasites and to help with the stomach bleeding. At this point Petland will have not own any responsibility in the health of this kitten not to mention the abusive Breeder that they are getting the animals for the store.  They had store employees and customers holding this kitten with fecal matter on the bottom of this kitten everyone that help this kitten or cleaned its cage may now get this horrible parasite. 



1 Updates & Rebuttals

catlover1

Woodstock,
Illinois,
United States of America
Coronavirus

#2General Comment

Thu, March 17, 2011

I too purchased a persian from Petland in Illinois. Same breeder (Delores Carlos)... our kitty tested positive for Coronavirus. He is currently on antibotics... hoping the kitty does not develop FIP... It's a wait and see process now.

If anyone is reading this... please... before you purchase a kitten from a petstore or breeder read up on Coronavirus and FIP. If you can, have it tested before you buy. In my opinion, if the breeder or store does not have anything to hide they should allow the kitten to have this test and give the purchaser an option of buying a kitten that tests positive for Coronavirus.

I learned about Coronvirus a little too late.

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