- Report: #1395052
Complaint Review: Phil Ates - State Farm Insurance Agent - College Park Maryland
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Phil Ates - State Farm Insurance Agent
7307 Baltimore Boulevard, Suite 110 College Park, 20740 Maryland, USA
Phone:
301-779-0727
Web:
https://www.statefarm.com/agent/US/MD/College-Park/Phil-Ates-X637L1YS000
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Phil Ates - State Farm Insurance Agent Phil Ates - State Farm Racist & Dishonest College Park Maryland
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My home was burglarized. The officer investigating said he would get my stuff back. One of the items stolen was my laptop with Dell you can click find and it will map where you device is. I did this for the officer and he was positive he could retrieve my Dell laptop. I waited almost a month and still had not gotten my laptop back so I filed a claim with my insurance agent (Phil Ates State Farm Insurance). Phil asked for proof of my Dell laptop purchase so I guess you need to keep your reciept now of days. He had me come to his office in College Park, Maryland and do a recorded statement. He was rude and said racist remarks repeatdly to me. Then all of the sudden my statement wasn't good enough for Phil he wanted me to do a sworn at the PG County Courthouse. Phil made me pay him $250.00 deductible and then he told me to go back to my country (India) and get a better insurance if I am not happy with his agency (racist). When I called State Farm Corporate Offices in (Bloomington, IL) they told me this wasn't there policy at all and I probably was ripped-off. I have filed complaints with the Maryland BBB & every complaint board there is. State Farm & Phil Ates have violated my privacy rights by asking me for copies of all my bank statements, credit card statements, phone records and where I was located the night my home was burglarized. I work in government and a large portion of what I needed was on my laptop so I haven't been unable to perform my work. This claim has been in since May and there is always something Mr.Ates wants that has nothing to do with my claim being honored. Phil Ates State Farm Insurance Agency is nothing but "Frauds". Phil is nothing but a con-artist and racist...... Don't make the same mistake I did and get any insurance from this guy, stay far away.
