;
  • Report:  #117515

Complaint Review: Phoenix Consumer Services - Largo Florida

Reported By:
- Des Moines, Iowa,
Submitted:
Updated:

Phoenix Consumer Services
7551 Ulmerton Road Largo, 33771 Florida, U.S.A.
Phone:
866-799-2788
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was taken advantage for 129.95 on September 10, 2004. I have tried numerous times to call the 1-866-799-2788 number but there was never anyone to answer the phone.

After looking up the company and finding this sight I called the 1-727-530-7071 and got a hold of Brandon in the Payroll Dept, Brandon said that he will go get one of two customer service reps. He then transfered me to Fredrick Dillon, General Manager. Fredrick told me if I send him 3 letters and my bank statement I can have my money in two weeks.

I went to my bank today and asked to have the transaction reversed, however "they" used a check instead of automatic draft. The bank said it could take up to 60 days to get my money back, and to not send the a-holes anything. THis is my first time ever being ripped off. NOW I KNOW!!

Amber

Des Moines, Iowa
U.S.A.


1 Updates & Rebuttals

Amber

Des Moines,
Iowa,
U.S.A.
Phoenix Consumer Services

#2Author of original report

Mon, November 15, 2004

I have finally gotten ahold of Fredrick Dillon, I have been on hold for 25 minutes and he just hung up on me. I was told that he has a recording of our conversation but every time I have asked to listen to it, hm...there is no tape. I have contacted a lawyer here in Des Moines who has already heard of the company and was happy to help me out. I just wanted my 129.95 back but, now all the time and effort put into getting it back... I believe we are all entitled to the $500-$5000 we were told we would recieve- in as little as two weeks. I am sure it will take a lot longer than two weeks, however as long as this so-called company is taking money from trusting people I will do what it takes to make sure fred will know the sounds and smells of a prison shower room for fraud, lying, misleading information, theft, whatever it take. (but that may just be me)

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//