;
  • Report:  #242197

Complaint Review: Phoenix Remanufactured Transmissions - Phoenix Arizona

Reported By:
- allentown, Pennsylvania,
Submitted:
Updated:

Phoenix Remanufactured Transmissions
7310 W. Roosevelt #26 Phoenix, 85043 Arizona, U.S.A.
Phone:
623-936-1500
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
placed order jan 29th 2007.They said 10-12 days should receive order.after three and a half weeks they claimed that they were really busy and it would be sent next week.three weeks later called back nad they claimed the transmission was sent out but returned damaged from shipper.they had me send my transmission to them.called to make sure received my trans said they would call to tell me date of shipping.they never called.Called 2 days later and they said my trans was no good that they would have to refund my money minus shipping.10 days later still no money no trans.Called again talked to Dwayne gave me a hard time said he had to give paperwork to secretary for refund. He told me same thing 10 days before this conversation.Proceeded to give me a hard time when i ask about why its taking so long to get my refund back.Then he hung up again.

Ronald

Allentown, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Kellie

Gainesville,
Georgia,
U.S.A.
Breach of Contract

#2Consumer Comment

Thu, August 16, 2007

Do not be intimidated by this companies so called warranty. I believe that if you do not get the correct item, such as rebuilt incorrectely, that is a breach of contract and the warranty would not matter. Please check with a lawyer or legal aid on the long arm statute of your state. This company has gotten away with this way too long and it is very sad to see all the people that have lost their hard earned money to them. If they were reputable, which I personally know that they are not, there would not be this many complaints against them. I suggest you go to as many car repair websites that you can and post your experience with Phoenix Transmissions. I was treated so rudely like it was my fault that they did not complete their part of the contract. It is a real shame that they keep getting away with this but most people are too busy with just trying to get their car running and spend so much time and money to correct their bad transmissions that they are unable to pursue a lawsuit. Also, email the local tv stations Consumer advocates in Phoenix and tell them of your experience. If they get enough complaints, maybe they will go under cover and expose these ripoff artists.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//