- Report: #792314
Complaint Review: Pimsleur APPROACH - Philadelphia Pennsylvania
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Author Confirmed
Why?
Pimsleur APPROACH
4412 Ludlow Street, Philadelphia, PA 19104 Philadelphia, 19104 Pennsylvania, United States of America
Phone:
877-802-5283
Web:
www.pimsleurapproach.com
Categories:
Business Rating:
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Pimsleur APPROACH PimsleurApproach.com forced me to buy a product I did not want with deceptive billing costs Philadelphia, Pennsylvania
Pimsleur Approach (which is separate from the Pimsleur method) sent me an initial Spanish language CD for a "no obligation" trial. I paid $10.00 to try this CD. After that it was supposed to be my request to continue with the program. I did not request the follow up CD because it was too easy. I ordered something different from Amazon.com I received a package from Pimsleur APPROACH for their next level CD, Spanish I. I called them and said I did not want it. I also asked the price. They would have billed my credit card $56.00 X 4 months for their Spanish I. That was so expensive! I knew I could get the same program on Amazon for less than $100.00
Then the sales representative asked me if I wanted their Spanish III for a "one-time-only" fee o $200.00. This pricing was reasonable to me (and similar to other level 3 NEW programs on the market) I agreed, my credit card was charged, and I received that package a month after my credit card was charged.
I thought I was done with them. Then another UNsolicited packaged arrived on my doorstep. I had to call and go through the hassle of getting the return label, then the return number which took me 7 days with them, and they ask that the package be returned within 10 days. I am having to watch my credit card everyday to check to make sure I am not billed by this company for these unwanted CDs.
This is, as yet, unresolved.
Then the sales representative asked me if I wanted their Spanish III for a "one-time-only" fee o $200.00. This pricing was reasonable to me (and similar to other level 3 NEW programs on the market) I agreed, my credit card was charged, and I received that package a month after my credit card was charged.
I thought I was done with them. Then another UNsolicited packaged arrived on my doorstep. I had to call and go through the hassle of getting the return label, then the return number which took me 7 days with them, and they ask that the package be returned within 10 days. I am having to watch my credit card everyday to check to make sure I am not billed by this company for these unwanted CDs.
This is, as yet, unresolved.
