Essentially, when purchasing a language learning CD online for $9.95 you are trapped into a "negative option" plan.
After the original cd purchase of $9.95 I began to receive UNSOLICITED boxes of additional units and WITHOUT my authorization my credit card has been charged ****$384**** ($64 at a time) since the original purchase of $9.95.
NONE of the boxes that I received after the original single cd order of $9.95 have been opened. The company (today) provided an RMA# (RETURN MERCHANDISE AUTHORIZATION) for a very small portion of the units to be returned which I will be doing.
Thus, without taking further action my refund will be negligible. I have proceeded to file complaints with my state's attorney general as well as the BBB.
There are DOZENS of websites related to scams and rip-offs with THOUSANDS of complaints against this company.
http://www.scambook.com/company/view/73896/Pimsleur-Approachcom
https://www.youtube.com/watch?v=h2LCJAjLqrE
http://www.ripoffreport.com/reports/specific_search/PimsleurApproach.com
**ALSO** - A lawsuit against this company was filed by the Washington State Attorney General's office for violating ROSCA.
https://www.ftc.gov/enforcement/statutes/restore-online-shoppers-confidence-act
http://www.komonews.com/news/consumer/Foreign-language-marketer-PimsleurApproach-over-Negative-Option-plan-276871291.html