- Report: #71699
Complaint Review: Platinum Benefits - Clearwater Florida
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Author Not Confirmed
Why?
Platinum Benefits
16807 US HWY 19 North Clearwater, 33764 Florida, U.S.A.
Phone:
800-331-7020
Web:
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Business Rating:
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Platinum Benefits Group Services ripoff! Cearwater Florida
They almost got me!! I ended up talking to about 4 people before I could cancel the "voice-mail service." I never gave them any account numbers, fortunately, but they were going to put the $12.95/month payment on my phone bill!
The operators speak very, very fast and try to confuse you. I never okayed the voice-mail to my knowledge. Somehow when I was verifying my address for them to send me information (and supposedly my "already approved" Platinum Mastercard), I also said yes to the whole thing. Watch out!!
I kept telling the woman, "I do not want any voice-mail service. I am not signing up for anything. Do not bill me for anything." She said it was a free, trial offer and if I wanted to continue I would be billed $12.95/mo. Said this even though I had just been told the $12.95 would show up on my phone bill. I just kept arguing with her, and telling her I do not want the service. She hung up on me.
I called the voicemail customer service line and found out I was still signed up. I cancelled, the operator gave me a cancellation # and now I just have to wait to see if they try to bill me.
Amy
Lakeside, California
U.S.A.
The operators speak very, very fast and try to confuse you. I never okayed the voice-mail to my knowledge. Somehow when I was verifying my address for them to send me information (and supposedly my "already approved" Platinum Mastercard), I also said yes to the whole thing. Watch out!!
I kept telling the woman, "I do not want any voice-mail service. I am not signing up for anything. Do not bill me for anything." She said it was a free, trial offer and if I wanted to continue I would be billed $12.95/mo. Said this even though I had just been told the $12.95 would show up on my phone bill. I just kept arguing with her, and telling her I do not want the service. She hung up on me.
I called the voicemail customer service line and found out I was still signed up. I cancelled, the operator gave me a cancellation # and now I just have to wait to see if they try to bill me.
Amy
Lakeside, California
U.S.A.
