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  • Report:  #338496

Complaint Review: Platinum System Rafael & Toni Gozman - Inland Empire Upland California

Reported By:
- rancho cucamonga, California,
Submitted:
Updated:

Platinum System Rafael & Toni Gozman
1304 W. 9th St. Inland Empire Upland, 91730 California, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
Do not trust these people. Rafael Guzman and Toni guzman from Platinum Systems AKA Kirby Scam. First you go into their office for an interview. In the interview they ask you if you have any customer service experience. Then they ask you if you are used to being on the phone dealing with customers. Now to me this seems like a phone job or office job dealing with customers providing customer service. Wrong. Then they tell you to have an open mind and a positive attitude. Ok whatever. Then you show up to the first day of training and it's in a class room, and they start showing you a vacuum cleaner. A Kirby vacuum. They tell you that you can make a $1000.00 a week, but they still don't exactly say what you will be doing. Then on the second day it's more vacuum training. What happened to the phone and providing customer service over the phone like they said in the interview.? Well on the second day they take you to the Ontario office in a beat up old van that has a hard time starting. Then at the Ontario office you go through a sort of brain washing session, which is really weird. After about 45min of brain washing you go back to the Upland office with Rafael Guzman. Then you go home. On the third and final day of training they do the same thing. Then the next day they take you to the Ontario Office brain washing session again. After that they take you to a residential area, and tell you to go door to door, and offer them a free deep carpet cleaning and shampooing. After you make an appointment they tell you to sell their piece of s**t, over priced $2,200.00 dollar vacuum. Oh and another thing is they don't tell you that you will be going door to door from about 9am to 10pm. As soon as 5:00pm cam around I asked him when we were going to go home?, because we had already been here going door to door for eight hours with no break in 90 degree weather carrying around there heavy vacuum. Then I asked when do we get paid? Was our three days of training paid?, or when are we going home, Rafael then told me "Those are not the kind of questions I should be asking". ..Huh? Why wouldn't anyone want to ask these questions? And as soon as you do, they get mad at you and they tell you that you need to have an open mind and a positive attitude and that, that type of attitude is not allowed. They do this and tell you not to ask questions because it's a scam. Then they don't tell you that you work from 9am to 10pm so when around 5:00pm came around I was exhausted from going door to door, and I asked him when do we go home and he said we are going to be out here until 10pm and he said "This is when I Make MY MONEY". What happened to our money? Soon thereafter I grabbed my girlfriend who was tired as well and another co-worker and we walked right out and said this is bullshit and it's a scam. Below are links to the upland office and the chino office Ad's that they post on craigslist. Check them out; they post the AD everyday because everyone they hire ends up quitting after the 4th day.

Upland Office AD link-------- http://inlandempire.craigslist.org/csr/709841510.html

Chino Office AD Link --------- http://inlandempire.craigslist.org/csr/709838883.html

If you still don't believe me click on this link below to see hundreds of reports from pissed off customers and ex employee's http://www.ripoffreport.com/searchresults.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=kirby

Or go to www.ripoffreport.com and do a search for Kirby. You will be amazed at what you read.

If links don't work just copy and paste into your internet browser.

Platinum system is a huge joke!!! rafael and toni

rancho cucamonga, California

U.S.A.


3 Updates & Rebuttals

Kirby

Upland,
California,
U.S.A.
again, sorry if things didn't work out!!

#2UPDATE Employee

Mon, November 24, 2008

"Whatever the OP said about Platinum Systems is correct! I have been there, and done that. Don't waste your time with another Kirby distributor! They are unethical in how they do business which I will explain later. You're not just getting a scam job, but you're also selling your soul to the devil." we tell you from the very begining what you will be doing, your not selling your soul, you decided to do it. "You go to the office, fill out an app with the group that's there with you, the owner or one of their guys set up a presentation in how you will make $400/wk and $1600/mo. They don't tell you exactly what you're doing, they are vague. All that you know is that you will make this much if you meet the quota of 15 or so appointments. You will become a Kirby salesperson, and you will become a independant contractor cause they won't pay you hourly. Heck, you don't get even a break as you're out on the field. After the presentation, you go home and you call them back! Everyone gets chosen!" not everyone gets chosen, we get about 20 people a day, we chose about 5-6. "They control you! You go out on the field door to door and demostrate the demo, and persuade in any way possible to sell the expensive $2,000+ vacuum. If you don't sell, you make no money! Heck, even if you sell a vacuum you may not even get paid." again, we dont control you, this is what we do, and you were ok with this at first. "Believe me when I say this, why do you think they post an ad everyday? Could they be deseperate? Is it the turnover rate? I'll tell you why, it's because they lure you in promising you make this much and after a week or so, you leave realizing how much time you've wasted when you could've been looking for a job." we post everyday because every kirby office is always trying to grow. even if we have a group of 5-6 people, 10 is better. people that do well in kirby stay for the money "I am vouching for the OP, because everything he/she said holds water and it is fact and true. Don't believe the person before me defending Kirby! It is a scam and a joke!" again sorry if it didnt work out, but you cant go around blaming others for your failures. kirby been around for over 94 years. its the best machine outthere.


Hai

Riverside,
California,
U.S.A.
Don't believe the person right above me, the OP is right!

#3UPDATE Employee

Sun, November 23, 2008

Whatever the OP said about Platinum Systems is correct! I have been there, and done that. Don't waste your time with another Kirby distributor! They are unethical in how they do business which I will explain later. You're not just getting a scam job, but you're also selling your soul to the devil. You go to the office, fill out an app with the group that's there with you, the owner or one of their guys set up a presentation in how you will make $400/wk and $1600/mo. They don't tell you exactly what you're doing, they are vague. All that you know is that you will make this much if you meet the quota of 15 or so appointments. You will become a Kirby salesperson, and you will become a independant contractor cause they won't pay you hourly. Heck, you don't get even a break as you're out on the field. After the presentation, you go home and you call them back! Everyone gets chosen! They control you! You go out on the field door to door and demostrate the demo, and persuade in any way possible to sell the expensive $2,000+ vacuum. If you don't sell, you make no money! Heck, even if you sell a vacuum you may not even get paid. Believe me when I say this, why do you think they post an ad everyday? Could they be deseperate? Is it the turnover rate? I'll tell you why, it's because they lure you in promising you make this much and after a week or so, you leave realizing how much time you've wasted when you could've been looking for a job. I am vouching for the OP, because everything he/she said holds water and it is fact and true. Don't believe the person before me defending Kirby! It is a scam and a joke!


Kirby

Upland,
California,
U.S.A.
sorry things didn't workout

#4UPDATE Employee

Sun, June 22, 2008

hey kirby is not for everyone, but making it seem that we ripoff people is not fair, we are not a scam, we do not ask for any upfront money. we do say that training is not paid for the first day. first you did not work from 9am - 10pm, please tell the people that you left the field by 2pm. second, we don't walk around with a vacuum. we get demos and then we bring the vacuum. there are still 2 people from your class that are making money and doing fine. i have been in kirby for over 6 years and made good money. kirby has been around for 94 years. again, sorry that things didn't work out, but please don't bring down the whole company just because things didn't workout for you guys. i have 5 dealers that are making some good money that really do make $1000 a week. they work hard for it.

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