- Report: #1491572
Complaint Review: Plaza Honda - brooklyn new york
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Author Confirmed
Why?
Plaza Honda
2722 Nostrand avenue brooklyn, 11210 new york, United States
Phone:
347-554-6000
Web:
plazahonda.com
Categories:
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Plaza Honda plaza auto mall Promised to pay off lease in totality- if we purchase another car- did not pay lease end fee- and over charged on new contract brooklyn new york
I was a loyal customer for many years- purchasing several cars throughout- so when I received a letter from Plaza- (advertisement) that lease would be paid off- if we purchase another car- we went for it.- we took possesion of the new purchase on Nov 14, 2019- see below for other details.
We were not told of the of the $1195.00 for preping the vehicle. As you can see- no were on the Honda Contract does it show the amount of $1195. I was explained that amount after I called and questioned with Mr. weeks " why did the car go from $23945.00 to $28,697.00.
So, no we did not agree to that amount. Also, the salemen Mr. Parvez said that the car would be paid in total if we " purchase another vehicle" which we did. Mr Parvez never explained that there would be a fee for returning the lease.
I went to see Mr. weeks, and he told me that if thats what I understood from Mr. Parvez "that the car would be paid off" then Plaza Honda would pay the lease end amount. He told me to wait for Mr.Parvez to come back from Vacation and discuss with him.
I did speak to Mr. Parvez and I'm still waiting for them to pay the fee. They over charged us $1195.00, which they should take off the loan and also pay for the lease end.
They refuse to pay the lease end- they ripped us off on the contract- adding $2600 for a 7 yr waranty- that we thought was given to us. They cleaned the car for $1195.00. this is outrageous. WE got duped- but you live and learn.
