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  • Report:  #339811

Complaint Review: Pocket Phone - Texas

Reported By:
- hanging meat, Texas,
Submitted:
Updated:

Pocket Phone
pocket.com Texas, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
if you want to waste money buying cellphones at high prices,then try talking to pocket phone company.they offer a replacement plan that will replace your phone but you have to pay a deductable of 100-200 dollars.try doing that when three of the phones you buy from them go bad and stop working withend 1 month after you buy them..these people are making money by selling you bad cellphones with a real good prepaid cellphone plan...what a scam (and dont try flashing a phone from another company cause they will tell you it wont work as good as there phones and they make sure of that)

Imtoothless

hanging meat, Texas

Mexico


1 Updates & Rebuttals

Pocket Hero

Texas,
Texas,
U.S.A.
RE: Pocket Phone bad cellphones Laredo And San Antonio Texas Pocket Phone

#2Consumer Suggestion

Fri, August 08, 2008

If you are paying a deductible you are not paying it directly to Pocket. A deductible is a fee that you are paying for services requested from an Insurance Provider. In this case you asked to have your Cell Phone covered, I believe the Insurance Company that Pocket uses is called eSecuritel. The highest deductible the have is $100.00 no need to exaggerate. They deductible run from $35-$100 depending on the value of the phone you have. If you have an issue with the Phone you purchased you should contact the manufacture of the phone. EX. You purchase a TV set at Walmart, Walmart will only give you a few days for an exchange given that there is a problem with the TV. Same with ANY Cell Phone provider. Plus if you flash a phone NOBODY can guarantee that anything will work. Think about it, you are trying to get a phone from a diff company to work for another. Of course not everything will work, but they can guarantee that Voice, and SMS messages will work. Inform yourself before you write a stupid, gramatically incorrect report about a service provider you dont undertand. And Please use spell check. Have a Nice Day! -Pocket hero

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