- Report: #418303
Complaint Review: PODS Enterprise - Clearwater Florida
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Author Confirmed
Why?
PODS Enterprise
5585 Rio Vista Drive Clearwater, 33760 Florida, U.S.A.
Phone:
866-229-4120
Web:
N/A
Categories:
Business Rating:
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PODS Enterprise - Unauthorized charges to credit card, giving improper information, adding unauthorized charges Clearwater Florida
When I contacted PODS on September 23, 2008 and explained what I wanted I was assured of a certain price, but later found out that once they received my credit card information, not only was I charged more than was quoted, but have continually been lied to. A move that was supposed to cost me $2,388 has now escalated to over $3,000 and as I write this complaint, still do not have my belongings.
Whenever I call, I get a different customer service rep with a different explanation, none of which are accurate or satisfactory. They have your possessions and what can you do, except continue to pay them until you can get possession of your belongings?
Based on my experience and the experiences of some of the people I have since found on the internet, I believe this company to be unethical and fraudulent and I would not recommend them to anyone.
Martha
St. Pau, Minnesota
U.S.A.
Whenever I call, I get a different customer service rep with a different explanation, none of which are accurate or satisfactory. They have your possessions and what can you do, except continue to pay them until you can get possession of your belongings?
Based on my experience and the experiences of some of the people I have since found on the internet, I believe this company to be unethical and fraudulent and I would not recommend them to anyone.
Martha
St. Pau, Minnesota
U.S.A.
1 Updates & Rebuttals
Clearwater,
Florida,
U.S.A.
Florida,
U.S.A.
PODS Responds
#2UPDATE Employee
Fri, March 27, 2009
March 27, 2009 www.ripoffreport.com Martha of St. Paul, MN (418303) Dear Valued Customer: We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference. Thank you [email protected] (888) 776-7637 ext. 6303 PODS Enterprises, Inc.
