- Report: #414772
Complaint Review: Pogo / Electronic Arts - Internet
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Pogo / Electronic Arts
www.pogo.com Internet, U.S.A.
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Pogo / Electronic Arts Pogo fraud/theft. They will take your money without authorization and refuse to refund it. Redwood City California
I purchased a 1 year gift subscription for my ex in Dec 2007. I cancelled my own pogo account in Nov 2008. In Dec 2008, my ex renewed her account for another year. Not knowing this, I purchased another 1 year gift subscription for her. In addition to this, pogo renewed her previous years gift subscription on my credit card without any authorization. The main issue here is how they renewed a gift subscription without authorization for the benefit of a third party, and all they had to say about it is no refunds. People have been convicted of fraud for doing exactly the same thing. If you have used a credit card on pogo, you would be wise to have your card replaced with a new number.
ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US
Domain Name: POGO.COM
Administrative Contact, Technical Contact:
ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US
+1.6506281500 fax: +1.6506281331
Chris
Toronto, Ontario
Canada
ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US
Domain Name: POGO.COM
Administrative Contact, Technical Contact:
ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US
+1.6506281500 fax: +1.6506281331
Chris
Toronto, Ontario
Canada
1 Updates & Rebuttals
Devilsadvocate4education*just My Opinions*
Las Vegas,Nevada,
U.S.A.
I believe it is a subscription
#2Consumer Comment
Thu, January 22, 2009
I think it is a subscription, so your card is charged every year until or unless you cancel (BEFORE they charge again). So, when you initially signed up, you probably gave them authorization to charge again the next year, and so on and so on, and this was probably automatically done. I don't remember ever having to re-subscribe every year, I think my card was just charged once a year until I cancelled. So, I would make sure they don't charge my card again next year. Ask them to remove your card from her account.
