- Report: #643889
Complaint Review: pooldeals.com - Internet
Reported By:
msp538 -
Tustin, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
pooldeals.com
niagra New York Internet, United States of America
Phone:
Web:
www.pooldeals.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
pooldeals.com Poor customer service. Return Fraud Internet
The absolute WORST and most UNETHICAL company I have ever delt with. I exchanged an item and the company refused to give me my refund. This company only allows 2 weeks to return an item. I called and emailed for almost 2 weeks with NOTHING. On my own dime I paid 85 dollars to return my liner. I waited and tracked via UPS. After I saw that it was recieved I started calling for my refund. After calling numerous times and leaving messages and emailing they finally returned my call only after I sought legal council. They claimed that they never received the item. After providing proof with the UPS tracking order they STILL refused to return it claiming the person that signed for it did not work there. After a month of playing games I put a missing package claim in with UPS I recieved a partial refund (half)a day later. They took out shipping (free shipping)and a restocking fee. Mind you I paid my own return shipping and this was an exchange not a return. DO NOT DEAL WITH THIS COMPANY!!!!!
