- Report: #1080103
Complaint Review: Pools Inc.com - Wrentham Massachusetts
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Author Not Confirmed
Why?
Pools Inc.com
200 Stonewall Blvd. #7 Wrentham, 02093 Massachusetts, USA
Phone:
800-464-9898
Web:
www.poolsinc.
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pools, Inc.com recreational Discount Wholesalers, Inc. Took my money and failed to ship my Far Infrared portable heat tent Wrentham Massachusetts
8/3/13 I shopped online and found a good price on a Far Infrared heat tent at the Pools, Inc. website, with free shipping.
I placed the order for $274.95 and received an email receipt 8/3. So far-so good.
The site said my order would ship in 3-4 days. One week later, no delivery. I called. They said "We don't know which of our vendors is shipping this or if they've shipped. We don't have a tracker. You'll prbably receive the order before we get a tracker. Keep waiting." Not knowing they were lieing theives, I waited.
One week after, no delivery. I called again. They promised my order would ship the following week week on Wednesday 8/21 & arrive Friday 8/23.
Friday 8/23, no delivery. I called. My product had never shipped and I told them to cancel my order. I waited on the phone while the man cancelled my order & sent a cancellation receipt.
8/29 My credit card has still not been credited. I was forced to file a dispute with my credit card company which will cause me aggrevation for months to come.
I waited more than 3 weeks for a product which never came and this did not concern them in the least. They have the worst customwer service I have ever encountered outside of Verizon. Do not order anything from this company!
