- Report: #988200
Complaint Review: Pools Unlimited - Katy Texas
Reported By:
Mr. Erazo -
The Woodlands, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Pools Unlimited
3407 Brinmont Place Ln. Katy, 77494 Texas, United States of America
Phone:
281-701-5504
Web:
Categories:
Business Rating:
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Pools Unlimited Summit Pools and Spa Buyer Beware!! Katy, Texas
Report Attachments
Buyer Beware of Richard (Rick or d**k) Paul Benner Jr.; what follows is my personal pool-building experience with this person. I can't speak to other pool-building experiences other consumers encountered with Rick; however, based on the other documented Ripoff Reports, it's clear my case is not isolated. My report is factual and (where indicated) based on strong evidence.
The purpose of my report is quite simple - to ensure other potential pool customers are made aware of my personal experience with Mr. Benner and therefore make an informed decision when selecting a pools contractor.
My wife and I contracted Mr. Benner to build our pool in early July 2012. His design and price were acceptable. The name of his company, at the time, was Summit Pools.
Mr. Benner, neglected to complete my pool project and bailed keeping the lions share of the project funds. The work completed, during the project, was painstakingly slow and sporadic. He rarely returned calls and/or text messages. As time progressed, the work on my pool became more infrequent, to the point where it simply stopped. He would then send me occasional text messages with promises of work that was never completed. He ignored our calls and text messages. After 14 weeks of this crap, he sent me a text message stating he is unable to finish the project. At the time, he promised to refund the unused amount that we paid him. Mr. Rick Benner has yet to refund any money. The project was left 50% complete, requiring my wife and I pay (again) for the completion of the project.
But-wait there is more - In addition, he neglected to pay, as of this writing, at least three sub-contractors who completed work on my project and are now demanding payment from me. Unconfirmed reports indicate he used checks from his former employer (he was let-go), Premier Pools & Spa to pay some of the contractors (Gunite person being one) that worked on my pool project.
We are taking legal action against Mr. Rick Benner and will pursue other avenues to expose him.
The purpose of my report is quite simple - to ensure other potential pool customers are made aware of my personal experience with Mr. Benner and therefore make an informed decision when selecting a pools contractor.
My wife and I contracted Mr. Benner to build our pool in early July 2012. His design and price were acceptable. The name of his company, at the time, was Summit Pools.
Mr. Benner, neglected to complete my pool project and bailed keeping the lions share of the project funds. The work completed, during the project, was painstakingly slow and sporadic. He rarely returned calls and/or text messages. As time progressed, the work on my pool became more infrequent, to the point where it simply stopped. He would then send me occasional text messages with promises of work that was never completed. He ignored our calls and text messages. After 14 weeks of this crap, he sent me a text message stating he is unable to finish the project. At the time, he promised to refund the unused amount that we paid him. Mr. Rick Benner has yet to refund any money. The project was left 50% complete, requiring my wife and I pay (again) for the completion of the project.
But-wait there is more - In addition, he neglected to pay, as of this writing, at least three sub-contractors who completed work on my project and are now demanding payment from me. Unconfirmed reports indicate he used checks from his former employer (he was let-go), Premier Pools & Spa to pay some of the contractors (Gunite person being one) that worked on my pool project.
We are taking legal action against Mr. Rick Benner and will pursue other avenues to expose him.
