- Report: #587989
Complaint Review: Port Elgin Chiropractic and Wellness - Port Elgin Ontario
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Author Not Confirmed
Why?
Port Elgin Chiropractic and Wellness
369 Goderich St Port Elgin, Ontario, United States of America
Phone:
519-389-9355
Web:
www.portelginchiropractic.com
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Business Rating:
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Port Elgin Chiropractic and Wellness Disregarded service agreement and overcharged Port Elgin, Ontario
Report Attachments
I specifically made an appointment for an adjustment and no consultation.
Mr Charles Jeffery did exactly that. Performed the adjustment with no consultation as per the arrangement on booking.
Upon paying I unfortunately didn't check the debit amount and payed for a consultation I did not receive.
The staff member who took the payment informed me they would adjust it the following day. This did not take place.
Upon speaking to Mr Charles Jeffery he informed that he would not resolve this issue and told me not to return if I was unhappy.
Obviously I will not return to such a dishonest health care provider. If they cannot run an honest business and have such poor customer service I certainly would not trust this individual with my health.
Mr Charles Jeffery did exactly that. Performed the adjustment with no consultation as per the arrangement on booking.
Upon paying I unfortunately didn't check the debit amount and payed for a consultation I did not receive.
The staff member who took the payment informed me they would adjust it the following day. This did not take place.
Upon speaking to Mr Charles Jeffery he informed that he would not resolve this issue and told me not to return if I was unhappy.
Obviously I will not return to such a dishonest health care provider. If they cannot run an honest business and have such poor customer service I certainly would not trust this individual with my health.
1 Updates & Rebuttals
pissedoff
Paisley,Ontario,
Canada
Resolved
#2Author of original report
Mon, April 19, 2010
Dr. Charles Jeffery has provided the customer service one would expect from a professional and resolved this issue.
