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  • Report:  #1344237

Complaint Review: powersellerdigital.com - Internet

Reported By:
SG4U - Virginia, USA
Submitted:
Updated:

powersellerdigital.com
Internet, USA
Phone:
888-224-9502 ext 1
Web:
powersellerdigital.com
Categories:
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I was shopping around for a Nikon 7200 and came to http://powersellerdigital.com. Their price was about $250 cheaper than I had seen anywhere else online. I wasn't exactly sure why it was so much cheaper being that on their website nothing was marked differently than other sites. I purchased it and then got an email the next day saying I need to call in to confirm my order. This was my first red flag being that I buy online a lot and am never prompted to call and confirm. So I called multiple times and never got a person to respond.

I sent an email and finally was called by "Bruce", the guy who was "handling" my account. I give him my order number and the first thing he asks me, "have you bought a DSLR before". I asked him how that was relevant. he says "if I had I would know". I told him that there was nothing "on the website to indicate that there was anything wrong". He then says "the camera you ordered is an international model not the USA model." Apparently the import model lacks "key features". So I asked him why when I purchased it why the item wasn't marked as international model and nothing said it was the USA model. He said that I could have it but I could not use it unless I knew Chinese. So he offered me the supposedly the US model at a much higher price. I told him that he was doing a bait and switch.

Then without any further explanation he told me my order was cancelled. I told him I didn't ask to have it canceled and he just said that it didn't matter. That he had the right to cancel it and he did. He also said that he didn't care if he had my business or the business of anyone else I know and cursed at me. All of this was said while he was yelling at me. Make no mistake these guys are con artists. You purchase one thing from their sight and then over the phone they try to mark up their original price or sell you something different- bait and switch.

No money was lost on my end but I can with full coincidence say that no one should ever consider doing business with these people for any reason. Total con artist and very rude to consumers.



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