- Report: #979030
Complaint Review: Precision Carpet Care - Internet Florida
Reported By:
heatherp82 -
Fernandina Beach, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Precision Carpet Care
Internet, Florida, United States of America
Phone:
904-379-3542
Web:
www.precisioncarpet.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Precision Carpet Care The old bait and switch Internet, Florida
I had a coupon for From Precision Carpet Cleaning advertising two rooms and
hall for $29.99. Our living room is small, just 16.5 feet by 10.5 feet and
when all the furniture is in place, theres barely enough room to move
around. The large seven-foot sofa, entertainment center, corner hutch and
bookcase were not going to be moved, and my recliner also takes up a good
section of carpet as well. The hallway is also small, measuring just 3.5 by
16, so basically our job was for ONE room and a hallway.
The technician did some figuring on his clipboard, verified that we wanted the pet stains removed and proceeded to tell us the job would cost $164.95. I could not believe my ears! By the end of his practiced spiel, I told him I didnt appreciate the bait and switch tactics and he could just take his machine and leave. I was too incensed to continue the conversation so I left the room and let my husband deal with the shysters. When the finagling was through, he paid $45 for a basic cleaning with no stain removal. The two technicians were only in our home about 15 or 20 minutes. I am now going to have to rent a rug machine and finish the job myself. I probably would have done better to do that in the first place but I thought professionals might do a better job. Yeah, right!
The technician did some figuring on his clipboard, verified that we wanted the pet stains removed and proceeded to tell us the job would cost $164.95. I could not believe my ears! By the end of his practiced spiel, I told him I didnt appreciate the bait and switch tactics and he could just take his machine and leave. I was too incensed to continue the conversation so I left the room and let my husband deal with the shysters. When the finagling was through, he paid $45 for a basic cleaning with no stain removal. The two technicians were only in our home about 15 or 20 minutes. I am now going to have to rent a rug machine and finish the job myself. I probably would have done better to do that in the first place but I thought professionals might do a better job. Yeah, right!
