Precision Overhead Door Sucks
Framingham,#2Consumer Comment
Mon, October 26, 2009
If Precision Door in Arkansas is anything like the outfits in Massachusetts, then you are a scam artist and should be barred from doing business in the state of Arkansas. I am curious to know what your business model is Sir. Duping and overcharging people that need repairs done to get cars out of their garages? Word of mouth is a powerful thing, when you do good work, people will tell 5 friends/acquantances. When a provider does shoddy work or overcharges, they will tell 100+ people. Eventually, you will get what you deserve, a business out of business for lack of paying customers.
Kwalton
North Little Rock,#3REBUTTAL Owner of company
Wed, September 17, 2008
I am the owner of Precision Door of Little Rock and I am indeed a technician. I have been trained and certified for 11 years in garage door repairs. Our company philosophy is to provide quality service and products to our customers, and I uphold that promise daily in my customers garages. We are a service business that covers all of Central Arkansas and Hot Springs; we book in 2 hour time periods to allow for any delays. It is not unheard of that a technician may need to spend more time on a certain job making sure it is operating properly, in the event he is running late or I am running late, the customer is always notified. These things can not be avoided from any company. I do have technicians who have to do repairs for me, thats why they were hired. Unfortunately, I have had to let a few technicians go, for various reason. I do believe this is an act of frustration from a disgruntled employee. Lastly, I take pride in my job and my business, and when i'm in your garage I will have no problem letting you know I own this fine establishment!
J. Smith
West Des Moines,#4UPDATE EX-employee responds
Thu, April 10, 2008
The owner of the Little Rock franchise is also the lead tech. K W is often late to customers homes and cancels things without telling them. If you call to complain they say they will tell the owner when it is really the owner doing it to you!!! It is left to the office to fix these problems while he is doing whatever instead of his job!!!