- Report: #354938
Complaint Review: Premier Family Services Fathers Choice Of California - Goleta California
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Premier Family Services Fathers Choice Of California
93 Castilian Drive Goleta, 93111 California, U.S.A.
Phone:
800-566 4197
Web:
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Premier Family Services Fathers Choice Of California took money for services not provided Goleta California
On July23 I received a call from Scott Williams from Father Choice wanting to help me help my son who does not live with us and is deaf. We were seeking help modifying his visitation rights and child support. He wanted $49.00 for a monthly fee and then $98.00 to get started and then another $850.00 for costs for other fees and we said we could not pay all of this at once and told them to take $250.00 to get started but they would not get the paperwork until the whole thing is paid. I gave them our credit card number and address and other information in error after several phone calls from different people. This made me very nervous and did not make good sense to me so I googled them and the reports were not very good at all so I immediately called them back and asked them to not take any payments from me and was not using their services at all. I followed this up with several phone calls to Scott and no one was there to answer the phone. I am hoping you can help me.
Shirley
Worcester, Massachusetts
U.S.A.
Shirley
Worcester, Massachusetts
U.S.A.
1 Updates & Rebuttals
Customer Service - Father's Choice
Goleta,California,
U.S.A.
Shirley - response from Fathers Choice
#2UPDATE Employee
Fri, July 25, 2008
Hi Shirley, Scott Williams will be notified tomorrow to reach you. In order to facilitate this, please email your member number and name on the account to [email protected]. Be sure to put "For Scott Williams" as the title of your email. We sincerely apologize that Scott has not been reachable. He will be working with you tomorrow to resolve your issue. Thank you. Customer Service Department Fathers Choice www.fatherschoice.org [email protected] 800.964.1664
