- Report: #414158
Complaint Review: Premier Holiday And Monterey Collection Services- - Oceanside California
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Author Confirmed
Why?
Premier Holiday And Monterey Collection Services-
4095 Avenida De La Plata Oceanside, 92056 California, U.S.A.
Phone:
760-639-3540
Web:
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Business Rating:
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Premier Holiday And Monterey Collection Services-Fraudulent Vacation Packages bought in Cozumel Mexico, Montery Collections is trying to collect maintainence fees billed after membership was cancelled and dispute with Credit Card Company won. Oceanside California
We also fell victim to Premier Holiday Travel and are now dealing with a rude Representive named Yvette. We where vacationing in Cozumel, Mexico, February 2005. Bombarded with Time share people as soon as we got off the boat. We where told for certain amount of $$$ we could visit a really nice hotel and have lunch, snorkel and enjoy a relaxing afternoon . Little did we know what we where going to be setup for.
We where taken to a room immediately and was given a short presention which was only suppose to be 90 minutes, ending up 4 hours. The hard sale rep talked us into purchasing a time share with a small deposit with my credit card and made it sound so great and said I had excellant credit. I handed him my credit card and was only suppose to process a transaction for the agreed amount. We where still uneasy with the whole thing and was unable to check out Premier Holidays credentials until we would arrive back in the USA.
I tried contacting there customer service and was unsuccessful for days, either getting a busy tone or no answer. We started researching the company and got alot of negative feed back on Premier Holiday Travel. Finally after 4 days I contacted a Mr. Baeza and explain that we had a lot of problems contacting the company and also alot of negative comments, also my credit card was over the limit and they processed more then they said they would.I advised him this was fraud and misrepresentation.
I contacted my credit card company and put a dispute in, which we won and got the deposit back. Again I contacted Mr Baeza and said that I would need to send a registered letter advising we want to cancel the membership. We mailed him the letter and later contacting him advise it had been cancelled.
Well 3 years later we started getting threating, harrasing calls from Monterey Collection Srvs advising it was going to be reported to my credit, it did. I recently have contacted TransUnion and also put a dispute in, I recieved a letter advising it has been deleted off my credit. I wanted to obtain a description of how the investigation was conducted, I was advised I would need to contact Monterey Collection Srv again, I was connected to my so called representive Yvette, she again used profanity and called me all sorts of names. I advised her it has been removed from my credit, she denied it saying it was still showing open..People beware of Premier Holiday Vacations and Monterey Coll Srvs!
Kimberly
castle rock, Colorado
U.S.A.
We where taken to a room immediately and was given a short presention which was only suppose to be 90 minutes, ending up 4 hours. The hard sale rep talked us into purchasing a time share with a small deposit with my credit card and made it sound so great and said I had excellant credit. I handed him my credit card and was only suppose to process a transaction for the agreed amount. We where still uneasy with the whole thing and was unable to check out Premier Holidays credentials until we would arrive back in the USA.
I tried contacting there customer service and was unsuccessful for days, either getting a busy tone or no answer. We started researching the company and got alot of negative feed back on Premier Holiday Travel. Finally after 4 days I contacted a Mr. Baeza and explain that we had a lot of problems contacting the company and also alot of negative comments, also my credit card was over the limit and they processed more then they said they would.I advised him this was fraud and misrepresentation.
I contacted my credit card company and put a dispute in, which we won and got the deposit back. Again I contacted Mr Baeza and said that I would need to send a registered letter advising we want to cancel the membership. We mailed him the letter and later contacting him advise it had been cancelled.
Well 3 years later we started getting threating, harrasing calls from Monterey Collection Srvs advising it was going to be reported to my credit, it did. I recently have contacted TransUnion and also put a dispute in, I recieved a letter advising it has been deleted off my credit. I wanted to obtain a description of how the investigation was conducted, I was advised I would need to contact Monterey Collection Srv again, I was connected to my so called representive Yvette, she again used profanity and called me all sorts of names. I advised her it has been removed from my credit, she denied it saying it was still showing open..People beware of Premier Holiday Vacations and Monterey Coll Srvs!
Kimberly
castle rock, Colorado
U.S.A.
2 Updates & Rebuttals
Fu-mcs_and_mfs
Anaheim,California,
U.S.A.
Report Monterey Collection Services (conflict of interest, blakcmail, fraud, illegal business practice)!
#2Consumer Suggestion
Tue, January 27, 2009
Please report them to: Federal Trade Commision (877) 382-4357 CA State Consumer Protetion (916) 322-3360 (800) 952-5210, 952-5225 https://odr.bbb.org/odrweb/public/GetStarted.aspx Here they are listed as Monterey Financial Services with the same exact phone number and address as Monterey Collection Services: https://odr.bbb.org/odrweb/public/NewComplaint.aspx?ComplaintTypeID=2&countryid=1 Here is the BBB office to file a complaint: https://odr.bbb.org/odrweb/public/ComplaintBBB.aspx?ComplaintTypeID=2 Federal Trade Commision 600 Penselvania Ave, NW Washington, DC. 20580 (877) 382-4357
Fu-mcs_and_mfs
Anaheim,California,
U.S.A.
Monterey Collection Services, AKA: Monterey Financial Services, AKA: Monterey Collection Agency
#3Consumer Comment
Tue, January 27, 2009
To Kimberly in Caste Rock, Yes they operate illegaly! They have blackmailed me with fake charges. They know the consumer credit agencies will do nothing. In fact I have reported all three consumer agancies to BBB and the federal trade commision becuase they do not verify fruadulant reports. They operate with phone names just like telemarketers. They practice illegal harassment. It iss agaisnt the law for them to call your names and harass them and threaten them with daily calls. It is illegal for them to continue to contact you after you contact them by registered mail and tell them to stop. They are no longer by law allowed to call, mail or email you. If they do, they can be fined per occurance. Monterey Financial Services = Monteray Collections Services which is illegal! That is a conflict of interest. They can not operate as the same company claiming to be two different companys with the same physical address. They are liers and theives and continue to trump up fraudlant charges on consumers and them blackmale them to pay anything they ask or have their credit ruined. I beleive this type of crime derves the electric chair. Please report them to: Federal Trade Commision (877) 382-4357 CA State Consumer Protetion (916) 322-3360 (800) 952-5210, 952-5225 https://odr.bbb.org/odrweb/public/GetStarted.aspx Here they are listed as Monterey Financial Services with the same exact phone number as Monteray COllection Services: https://odr.bbb.org/odrweb/public/NewComplaint.aspx?ComplaintTypeID=2&countryid=1 Here is the BBB office to file a complaint: https://odr.bbb.org/odrweb/public/ComplaintBBB.aspx?ComplaintTypeID=2 File a complaint to all three COnsumer Credit Agencies. When they refuse to investigate (all they do is call and accept any lie they hear) then file a complaint against each consumer credit agency with the FTC 877-382-4357
