- Report: #548098
Complaint Review: Premiere Whitening - Houston Texas
Reported By:
Carol -
Louisville, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Premiere Whitening
115621 Blue Ash Drive #160 Houston, 77090 Texas, United States of America
Phone:
877-233-1804
Web:
www.everbrightsmiles.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Premiere Whitening EVERBRIGHT .99 sample cost me an additional $158.27 Houston, Texas
Premiere Whitening is now doing business as Everbright Smiles.
I heard on the TV news and read an online MSN article about this $.99 sample of teeth whitening gel so I ordered the sample online.
The company called me to verify my address. I shoulld have realized this was a SCAM when the guy asked me several times to repeat YES to him. He started to tell me about some other items for sell and I told him that I didn't want to purchase anything else. I also said that if I had to buy something to get the .99 sample to forget the whole thing.
When I received my Charge Card statement there was the charge for .99 and also a charge for $158.27. I called right away and was told that this was a subscription for a monthly service for their product. I said that I didn't subscribe to anything and they said, "We will be happy to cancel your subscription, but can not refund the $158.27 because you didn't cancel within the 10 day trial period."
It seems that the .99 sample is not a sample at all! I asked what do I receive for the $158.27 and was told that I had already received the whitening gel--the .99 covered the postage only on the so called sample.
I said that I wanted all my money refunded and that this was a SCAM. I was told sorry but NO REFUND! I then asked to speak to a Supervisor and was told NO! I repeated my request to speak to a supervisor and was told NO again and that he was ending this phone conversation. Would you believe that he said Have a good day and hung up on me!
I intend to report this to the BBB, MSN,the TV News and every online site that I can.
