- Report: #921341
Complaint Review: Premium Lube - Pendleton Oregon
Reported By:
jessica -
adams, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Premium Lube
South Gate Pendleton, 97801 Oregon, United States of America
Phone:
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Premium Lube took truck in for wobbling and rubbing feeling/sound was told wheel bearings needed replaced and rotors turned they put a nail in to replace the cotter pin on outter bearing and didnt put my caliper o Pendleton, Oregon
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Took my truck in to be looked at because i had a tire wobbling feeling at a certain speed on my front drivers side tire and a bad rubbing noise on the front passenger side like a warped rotor.
They took about and hour to inspect it and told me i needed my rotors turned and my front wheel bearings replaced. They also said that they had adjusted my rear breaks. On my way home (i live 15 miles out of town) i had to step on my breaks going down a hill for a construction flagger and as i stepped on the breaks the whole front end of my truck shook and bucked until i let off the breaks.
Yesterday i was attempting to replace the wheel bearings inwhich they told me needed replaced and when i pulled the dust cap off i seen that they had stuck a nail in place of the cotter pic and it had damaged one of the nuts some. I also noticed my break pad wasnt on correctly and had a clip on the pad flipped out and at times could touch my rotor damaging it as well. Procceded to take the caliper off so i could access the inner bearing and seal and seen the caliper was not on correctly and the bolts were not in all the way either but now cuz the caliper had been on wrong and lose along with the break pad and has made a worn down grinding mark on my caliper i cant get it off.
The bleeder screws for the breaks on both front sides had been damaged to where the correct tool cant grasp it so there fore i cant bleed or release pressure from them. The only paper i was given when i had Premium Lube look at my truck was a Quote of what was found needing replaced and a price. The companys name isnt on the paper and its not signed or dated by an a employee. Not real sure where to go from here but that caliper needs replaced now.
Yesterday i was attempting to replace the wheel bearings inwhich they told me needed replaced and when i pulled the dust cap off i seen that they had stuck a nail in place of the cotter pic and it had damaged one of the nuts some. I also noticed my break pad wasnt on correctly and had a clip on the pad flipped out and at times could touch my rotor damaging it as well. Procceded to take the caliper off so i could access the inner bearing and seal and seen the caliper was not on correctly and the bolts were not in all the way either but now cuz the caliper had been on wrong and lose along with the break pad and has made a worn down grinding mark on my caliper i cant get it off.
The bleeder screws for the breaks on both front sides had been damaged to where the correct tool cant grasp it so there fore i cant bleed or release pressure from them. The only paper i was given when i had Premium Lube look at my truck was a Quote of what was found needing replaced and a price. The companys name isnt on the paper and its not signed or dated by an a employee. Not real sure where to go from here but that caliper needs replaced now.
