Shannon
Mayfield,#2Author of original report
Wed, September 15, 2004
9/15/04 - 10:45 - Finally reached a very nice and helpful Elizabeth in customer service with Premium Savings Group. She has assured me that I would have my refund by close of business on Friday 9/17/04 - She also confirmed that even if I had received the "benefits package" I was not guaranteed a credit card...the package would simply have an application and that most were approved. It had just been minutes before that a customer service male had told me that after I received the inital package I would receive a yellow envelope....all I had to do was sign the authorization sheet, send it in, and the bank would send my 2500 dollar limit credit card. The good customer rep was not happy when I told her this. Elizabeth also told me to call when I wanted to and to speak directly with her. Finally, I hope that the Premium Savings Group satisfies my request for cancellation and I can assure you that I will be very careful of any all telemarketers in the future.