Complaint Review: Prep Logic - Tampa Florida

I must add my voice to this thread because there is no doubt that PrepLogic is operating in very gray area. They are desperately trying to control their intellectual property when their mega exams and voice lectures are all over the torrent for free. I can understand a small portion of their psychopathic paranoia and wanting to control their prep exams and videos. HOWEVER, I was sucked in by their misrepresented $99 unlimited deal and I certainly regret it. Their sales associate was not smart enough to listen closely to what I was actually calling to buy and he sold me the same ambiguous product that everyone else is complaining about. I thought that I was buying perpetual use of the A+ prep exam and all I was really buying was a 30 day license to use it; NOT enough time to really get any full value. The A+ Practical Application videos are identical to the A+ Essentials so if you use one of your swaps to download the Practical Application materials which add no additional video material, and you NO LONGER have any access rights to the previous training module you were using; they use a thinly veiled, mandatory updater to invade your computer and prevent your access to the previous modules you were trying out. This is outrageously frustrating and their so called support people are like robotic automatons in total denial of the truth and they will not admit that this is not how they originally described the product NOR will they continue answering your valid questions once you begin to get invariable pissed off at their little games.  If they were up front about it all and fully explained the real restrictions of the $99 deal many many people who signed up most likely would not have. It is a marketing failure which has tarnished their brand and, unfortunately, Mike Meyers as well (if only that guy would learn how to stand still and stop rocking back and forth maybe you wouldn't get so seasick watching his videos!). I think I would have been much better off buying the A+ Exam Cram book and CD or the Microsoft e-Learning system and studying at my own pace instead of being forced to use the PrepLogic system like a madman for 30 days and then being cut off cold. To continue you would end up paying thousands on contract that you unconsciously click through when activating your license. THIS IS NOT ADEQUATELY EXPLAINED WHEN THEY SUCK YOU IN AND SIGN YOU UP!  Truly, Beware PrepLogic. It's overpriced and not worth the difference in price over other competing tools that you have license to use indefinitely. Shop around thoroughly before deciding what tools to use and you will likely NOT choose PrepLogic. Their unauthorized charges of people's credit cards and cavalier attitude about their ridiculous cancellation fees and other nonsense is indefensible for a company like this that is supposed to be helping people. They are really taking advantage of people, especially the unemployed who have families to support and cannot afford to be scammed. It is a thinly veiled scam with the sole purpose of exploiting a customer base that is in transition and is really not going to remain a customer very long anyway in any case so they feel they have the right to take what they can aggressively grab and clean up later if and when necessary. Myself, I will use their prep exam until my 30 day trial is over and then I will delete their trial proprietary crap and move on, never to return to their shadowy door. I suggest you all move on too but do indeed spread the word; we have a responsibility to help protect our huddled tech masses from further abuse. OM AH HUM!