I have been struggling with this vehicle since June. Purchased it mid May from East Hanover Volvo in NJ.
The dealership told me they did and exhaustive 80 point check and this car is in very good shape they also stated they performed service every year for this car. If that was true how could they send me home with a bad drivers side break light and a severely worn timing belt. Items easily checked. I have asked for the service records many times and either I get no answer or ok but they are never provided. I presently had to replace the engine do to severe scoring and damage to the valves and cam shaft. I also must replace the turbo portion of the engine it is badly damaged and cannot be used on the replacement engine. The dealer has refused to take any responsibility or assist me in any way. I am hoping you can assist me. I suspect odometer tampering and Fraud on the cars condition. They stated they did a Volvo 80 point check on this car if they did they knew about these issues if not they did not tell me the truth.
I do not have concrete proof of this but the car has all the symptoms of a car with mileage over 125000 miles not 65000 miles. The dealership also used deceptive business practices and fraud. Making statements and promises they never kept. Selling me a car with many problems and not identifying them. Their basic attitude this is my problem not theirs.
I need assistance investigating this I have tried on my own but could not get access to info needed. I also want the $5500 I spent fixing it and another $3000 since I spent too much for this car. I suspect the dealer did know of these problems but sold the car anyway.
Bob
Kingston ,#2Author of original report
Fri, October 18, 2013
Dealer finally met with me. We agreed on a satisfactory solution for all.
Thank you RipOff.com your site is powerful
Bob
Kingston ,#3Author of original report
Thu, October 10, 2013
Remove the cam cover on top of engine and the belt can be seen just as my mechanic did it took 15 minutes
Jim
Florida,#4Consumer Comment
Thu, October 10, 2013
The TIMING BELT is an internal belt in the front of the engine. How is it easily checked?
Bob
Kingston ,#5Author of original report
Wed, October 09, 2013
I did purchase an extended warranty for $2800 the clain was denied since the engine was in serious dis repair and they said it want maintained properly. The dealer stated they maintained this car every year it has been on the road. Also there wasnt any AsIs paperwork attached to my purchase. You may be correct that I am wasting my time with this If I had the car a year I could agree with you. But 2 months after purchase I had to repalce the engine, Turbo , oil pan, timing belt and other assorted damaged items on a Volvo with 65000 miles.
Tyg
Pahrump,#6General Comment
Wed, October 09, 2013
You purchased a USED car. Which means that you in essence purchased someone elses problem. No matter what was SAID to you, the only information that is relevant is what is on paper. Im sure if you dig through your contract you will see that you signed a form that states that you understand that it is a used car and are purchasing it AS IS. This means once you leave the lot, they are under no obligation to do ANYTHING for you. Now you MAY have some relief IF you purchased an extended warrenty. But I have a feeling that the extended warrenty may have been offered but not taken. Normally because it would have put you beyond the number you had in your head to spend. Or your internal budget. Many consumers tend to say no automatically when any insurance is offered, but its those same consumers who will come back and complain trying to get a warrenty service after they break their item.
The point is there is no remedy for your situation unless your car qualifies for the "Lemon Law". Normally but it varies from state to state, if your car is in the repair shop FOR THE SAME ISSUE multiple times it qualifies. You can check online by Googling " Lemon Law". You may have a avanue there. But really dont expect the dealership to do anything they are not LEGALLY obligated to. Its just frustration you dont need.