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  • Report:  #1106183

Complaint Review: Preteige Ford & Traffic Jam Events - Mt Dora Florida

Reported By:
Mpsinc - Sorento , Florida,
Submitted:
Updated:

Preteige Ford & Traffic Jam Events
prestige ford Traffic Jam events Mt Dora, 42775 Florida, USA
Web:
www.prestige ford.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Just had Heart surgery . Told sales people the same at Preteige Ford , Came in off internet where I had been given bogus information. Picked out vehicle to purcahse. I had a buyers invoice from Dodge dealer. Told Sale people they had to beat the deal I already had with exact or and clsoe as possible to exact equipment. saleman went out select a different vehicle than I ask for with lower msrp. Stated exact truck I wanted had been sold but it had not been sold. Was unaware they had switch vehicles from Higher cost one to lower. I was exhausted after 4 hours of back and forth. Was lead around dealership as truck was processed so I did not get to see it till right before I was leaving dealership. Told to wait for busines finace person. I told sales guy I wanted wife to be present before I signed anything they pressed me to do paperwork assurring me I could go home get wife and return with trade. Once they got everythng sighed the pressure intensified ten fold. Told me I had to remove vehciel from lot even after I said no. wanted me to move to nearby gas station after harrasssment sent saleman to my home after I said no I did not want anyone at my home. I finally gave up after being pressured thinking dealer would make things right if items were not as stated. I was very very wrong dealer has to blown me off several time showiing  disrespect to my wife and me and keep statiing they will work to make situation right. These fly by night sales team Traffic Jam also advertises they will make things right. Have emailed them with no response. Sale manager John told me how the one sale guys is like a teddy bear who gains customers confidence then he come in and closes the deal just like Con men. Rodney the sales guy knew what was happening. I felt he was no on board with the scam but like so many of us needed the work and a pay check. I should not have signed paperwork I had just had heart surgery a week earler and coudl not get blood pressure stablized was sweating and had chest had not eaten and did not have medications with me or not the right kind of meds. I am a cronic Pain sufferer with RA and Heart diease I suffer from panic attacks do to heart valve issues and stress. I was very confused after almost 8 hours of having endless papers pushed in front on me and being ask to fill out complcated forms for what I assumed was credit. Was never told what my ratre was only that Ford was offering 1.99% They stuck me in an 8.5% loan.  I never agreed to this rate and was never told. I am classified as disabled and I needed a vehicle for my small business. I neeed it before the end of the year for tax purposes. They knew I needed to buy a truck/ They knew I was confused they knew  that I did not what to take pocession of vehcle until wife who works for bank inspected they flat out ran a scam on me and lied knowing if I took the vehicle off their lot I would be stuck with whatever they stuck me with. The Sales manager is a non American born person who showed my wife total disrespect and has never bothered to call me back. Now I am stuck with a vehicle I do not want and a loan I did not approve . I have contacted they Arbitation board and ford motor of help and told they would investigate. The trucks sits in my driveway I will not drive it and I have no wheels as they told my van. Yes I sugned off on the paper work deleiving I had recorse  and that this dealer had ethics. I think thiis scam artist sale managers has worked for other deales I used to do business with and the sale people hated him Bartow ford maybe A man with the same ethics took over bartow ford and made the dealership a livinf hell for the sales people who were nice people. Anyway Yes i shoudl not have trusted these con artist had I not just gotten out of the hospitol and had complications along with having lost three brothers in the last 22 months I most likley would not have allowed this to happen. When I am rushed ill and out of sorts I become vunerable and there are no shortage or scan artist and scumbags in the great orlando area. Call this dealership and tell them it's against the law ot abuse elderly disabled people and steal from. I have come to believe we live in a time where no one seens to have integrity. This is called elder abuse. Deceptive trade and undie pressure . call Steve Sweeney the sales manager and ask him why he has lied to us? Why he keeps up the pretense that he wants to do the righ t thing and go to the BBB and other web paged to hear the negative comments. You may think I'm stupid the sales team from Traffic jam event sure does and they told me to my face to go away and wanted me to shake their hand. These people are nasty dishonest and appear to be train by someone who walks a thin line from legal to illegal I hope they get theirs I hope youi will help me put these people in jail like they did at Bill Heard Chevy Sanford Fl where they did similar tricks and were prosicuted and closed down. Thanks for listen and I am sorry for the bad grammar and spelling as tghe spell check did not work. Best to you all I hope this helps other from having the same happen to them. Nothign like kicking some one when they down right? Best



3 Updates & Rebuttals

Mpsinc

Sorento ,
Florida,
What can i say

#2Author of original report

Wed, December 25, 2013

I have had issues with my heart and RA since I was 10 years old. I did not ask for the handicaps given to me. I also have Dyslexia which I work at on a  daily basis and become even worse when I am stressed. I actually have several disablities. I do not take tax payers money and I am not on disablity. Instead I stand up every freaking day in pain and work long hours to attempt to be independent. I told these SOB's  I had issues and that my wife and I work as a team whereby she checks any and all contracts I sign and she is also on the title of any auto I purchase. The sales guys from Traffic Jam event along Prestege Ford In Mt Dora Florida knew this going into the transaction yet jammed the paperwork through without my wife going over it. She was working . I told this dealer we were both be on the title and that she was the final determing factor as to whether the deal was excepted. When I had finished they brerch the agreement and forced delivery. Its just that simple. Now they all claim stupidity. One can only hope that he can go to his small town dealer and be treated with respect? I was seriously out of it by the time it was all said and done. I was ok when I first came to the dealer but without food or meds I went down hill fast and they picked up on it and beat me up. Now if you want to belittle me thats your privilage. I do the best i can with what life gave me. I know there are scumbags out there but one hopes people have enough goodness in them that they would not crap on a person when their at a very bad time in their life. Not this group, I guess everyone is fair game even your grandma mon of others you love. Again if you want to defend this kind of practice that is your right. I treat people with respect and can only hope it is returned. I still am very messed up from my heart and still can't think clearll but every day I pick myself up and still do the best I can. I earn my money the honest way not by lying and manipulating people  when there in a bad way. I am not like the psychopaths who feel no remorse when they s*** on people then justify their actions with some lame excuse. 


Mpsinc

Sorento ,
Florida,
Update Prestige Ford, Mount Dora - Resolution

#3Author of original report

Thu, December 19, 2013

We brought our concerns to the owner and sales managers of Prestige Ford who took time from their very busy schedule to meet with us on 3 separate occasions and listened patiently to our concerns.  After these meetings we were able to resolve all of our concerns about the transaction and truly appreciate not only the owner's, but also the managers very proactive and personal attention.  It is rare to find people who will take the time and work with you when you encounter situations involving 3rd parties who are not the normal full time employees of a dealership.  We personally prefer doing business with local companies to support our local economy and try to build long-lasting and respectful relationships. It is critical to know who you are doing business with and this gave us the opportunity to meet and work directly with them. We encourage everyone to take the time and get to know the full-time employees of the dealership,

We appreciate the extra efforts they made to ensure everything was taken care of and personally oversaw resolution of several items that were still outstanding.  Everyone we met at the dealership worked their hardest to complete everything timely and with a smile on their face. It was unfortunate it could not have been handled better in the beginning, but we were able to come to a mutual resolution of the issues.  Now we are able to move forward and concentrate on our health. 

 


coast

Florida,
Maybe it's time to turn in your license

#4Consumer Comment

Thu, December 12, 2013

As difficult as your poorly written report is to follow, it appears you purchased a truck, sight unseen, at an unknown interest rate. You admit you signed the financial agreement yet you claim you did not agree to the terms of the loan. It appears as though you are unaware of the difference between pressured and forced.

“I am a cronic Pain sufferer with RA and Heart diease I suffer from panic attacks do to heart valve issues and stress.”

Yet, you seem ok with risking the lives of others while you operate an automobile on the highway.

“I have no wheels as they told my van”

They talked to your van? Did it respond?

“Deceptive trade and undie pressure”

What is “undie pressure”? Are you claiming you made the wrong choice because your underwear is too tight?

“You may think I'm stupid”

Well, you’re clearly not the brightest light in the harbor.

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