- Report: #1144054
Complaint Review: Priceline.com - Internet
Reported By:
Jennifer Holt -
Pleasant Hill, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Priceline.com
Internet, USA
Web:
priceline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline.com Not Clear Advertising of No Refund No Change No Cancellation Policy Internet
Priceline does not make clear that you cannot cancel or change car rental reservations when you make them online while booking a flight. They offer a cancellation option for hotels and the flights offer travel cancellation insurance which I purchased but there was nothing offered here just a few clicks to sign up for car rental that I cannot change and money in priceline's pocket. When I called to disupute , I received their trademark robot customer service agents who tell you there is nothing they can do. Wondering does Priceline offer it's call center workers free frontal lobatomies? Maybe they just thought the were signing up for a job before priceline took it's percentage from their brains.
This is a reprehensible way to do business and I can only hope that this company gets what it deserves and what it will get from me. Customers walking away never to return again.! Bravo Priceline you are negotiating yourself into Chapter 11 if you ask me.
