- Report: #1157438
Complaint Review: PRICELINE.COM - Internet
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Author Not Confirmed
Why?
PRICELINE.COM
Internet, USA
Phone:
1-877-477-5807
Web:
www.priceline.com
Categories:
Business Rating:
(0)
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PRICELINE.COM PRICELINE CANNOT CHANGE FLIGHT EVEN IF WILLING TO PAY MORE SAN DIEGO Internet
Priceline does not make clear that you cannot cancel or change reservations when you make them online while booking a flight. I wanted to change my flight to a NonStop even if it the cost was more. When I called to disupute , I received their trademark robot customer service agents who tell you there is nothing they can do.
This is a reprehensible way to do business and I can only hope that this company gets what it deserves and what it will get from me. All I want to do is change my flight. That should always be an option if the customer is willing to pay more. The fact that you say you can do nothing is ridiculous. YOu can cancel the flight really easy.
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
Yes it is...
#2General Comment
Wed, June 25, 2014
That information is part of that "I agree" checked box.........Maybe you need to slow down a bit and actually read instead of "skimming". YOU are not being ripped off. YOU can always CANCEL your current travel plans and then rebook.
