- Report: #1037238
Complaint Review: Priceline.com - Jericho New York
-
Author Confirmed
Why?
Priceline.com
PO 9022 Jericho NY 11753 Jericho, 11753 New York, United States of America
Phone:
800-797-4518
Web:
Priceline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline.com Stonebridge Casualty Insurance Company Priceline needs to CANCEL their "Cancellation" insurance! Jericho, New York
I had just started using Priceline and thought it was working very well. So I decided to use Priceline to book reservations at a hotel about 3 hours from here where I had to go for a meeting. I booked a hotel for 4 nights. I purchased "cancellation insurance." I wasn't able to read all the fine print when signing up for the insurance, though, because I got an error message. But I thought I understood the meaning of the word "cancellation."
There was a blizzard the day I was to leave and the mountain pass was closed. I called immediately and tried to cancel. This was a situation I had no control over. They would NOT make good on the insurance, and I got ripped for all 4 nights.
This was just wrong on so many levels. They said, if I had been sick and had a doctor's note, they would consider honoring the insurance. So perhaps I should have lied. So much for being honest!
There was a blizzard the day I was to leave and the mountain pass was closed. I called immediately and tried to cancel. This was a situation I had no control over. They would NOT make good on the insurance, and I got ripped for all 4 nights.
This was just wrong on so many levels. They said, if I had been sick and had a doctor's note, they would consider honoring the insurance. So perhaps I should have lied. So much for being honest!
