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  • Report:  #461733

Complaint Review: Priceline.com - Norwalk, Connecticut Nationwide

Reported By:
- Hilo, Hawaii,
Submitted:
Updated:

Priceline.com
priceline.com Norwalk, Connecticut, Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I'm the victim of a bait and switch from priceline.com. I bid on a 4-star hotel in the Waikoloa/South Kohala area of the Big Island of Hawaii, knowing that the 3 or 4 hotels of this rank there are peaceful, elegant and compact . My bid was low for a 4-star hotel in this area. priceline.com booked me into a 3-star resort, which is a sprawling, noisy and less than relaxing place to stay. The resort also comes with extra resort fees, which were not listed in the price. To add insult to injury, although I called their help line within 24 hours to inform priceline.com that there was a price being offered for that resort and my itinerary that was $50.less per day (I called the hotel) they refused to do anything to either lower the price or switch me to the type of hotel I actually bid on. They did take my money very quickly, tough.

Now I'm wondering what will happen if I just cancel this reservation and do not go, will priceline.com refund some or all of my payment of over $650.?

Please advise. If anyone can help, contact me at (((REDACTED FOR SECURITY PURPOSES)))gmail.com. Thank you very much

Dharmsurfer

Hilo, Hawaii

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


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