- Report: #5449
Complaint Review: Primerica - Nationwide
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Primerica
Nationwide, U.S.A.
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Primerica ..I can't get a straight answer *EDitor's suggestion*UPDATE: Primerica gets a POSITIVE rating from Rip-off Report in customer support & satisfaction. Primerica pledges to resolve complaints from the past, present and in the future, and give 100% commitment to customer service-say Company Executives!!
EDitor's Comment: Rip-off Report Investigation: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints.
Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has. Read our investigative Report and Primerica's commitment to 100% consumer satisfaction.
www.primerica.com provides products and services through independent representatives. Primerica www.primerica.com has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Needs Analysis www.primericafna.com, the companys representatives provide a snapshot of a familys financial picture and suggest a strategy for financial security via Primericas products and services www.primericafinancialsolutions.com. Primericas business opportunity is attractive to people from many different backgrounds, including women www.womeninprimerica.com, African-Americans www.primericaaalc.com, Hispanics www.primericalatino.com and young adults www.generationprimerica.com.
To: [email protected] From: [email protected] Date: Sun, 17 Jun 2001 18:12:59 -0400 We are trying to refinance our home. The Primerica representative that approached us told us that they only specialized in simple interest loans and told us that all we had to do was ask the lending institutions to give us simple interest loans instead of a compound interest loan. At a meeting with him he showed us the numbers he had come up with for our refi. Get this: 146000 @11% interest. 1396.00 for a monthly payment. When asked questions about these numbers, I can't get a straight answer. I have done my own investigation and have concluded that I would be a fool to refi with these folks. What info do you have on their refi practices??? Is it possible to get simple interest on a mortgage? EDitor's Suggestion:::::: Dear [email protected], We personally do not know about Primerica. You would have to read the experiences of our readers who filed Rip-off Reports on Primerica's behavior below. You should consult with some local realtors and/or mortgage brokers reguarding your loan. Interview at least 3 different companies. When you click on that link below, be sure to read each report, especially any of the Rip-off Reports with REBUTTALS. Click here to read all the Rip-off Reports on Primerica [email protected] badbusinessbureau.com Don't let them get away with it. Make sure they make the Rip-off Report! We are not lawyers. We are not a collection agency. We are Mediators. We are Consumer Advocates. WE ARE Civil and Human Rights Activists We are a Nationwide Consumer Reporting News Agencyby consumers, for consumers
To: [email protected] From: [email protected] Date: Sun, 17 Jun 2001 18:12:59 -0400 We are trying to refinance our home. The Primerica representative that approached us told us that they only specialized in simple interest loans and told us that all we had to do was ask the lending institutions to give us simple interest loans instead of a compound interest loan. At a meeting with him he showed us the numbers he had come up with for our refi. Get this: 146000 @11% interest. 1396.00 for a monthly payment. When asked questions about these numbers, I can't get a straight answer. I have done my own investigation and have concluded that I would be a fool to refi with these folks. What info do you have on their refi practices??? Is it possible to get simple interest on a mortgage? EDitor's Suggestion:::::: Dear [email protected], We personally do not know about Primerica. You would have to read the experiences of our readers who filed Rip-off Reports on Primerica's behavior below. You should consult with some local realtors and/or mortgage brokers reguarding your loan. Interview at least 3 different companies. When you click on that link below, be sure to read each report, especially any of the Rip-off Reports with REBUTTALS. Click here to read all the Rip-off Reports on Primerica [email protected] badbusinessbureau.com Don't let them get away with it. Make sure they make the Rip-off Report! We are not lawyers. We are not a collection agency. We are Mediators. We are Consumer Advocates. WE ARE Civil and Human Rights Activists We are a Nationwide Consumer Reporting News Agencyby consumers, for consumers
3 Updates & Rebuttals
Frank
Brandon,Florida,
Citigroup May Be A Trillion Dollar Company, But That Doesn't Make Primerica A Trillion Dollar Company
#2Consumer Comment
Wed, December 04, 2002
Here is some logic for everyone out there: Citigroup is listed as the number one company in the world, based on assets. Now ask yourself, How does Primerica fit into this? Just because Citigroup is a trillion dollar company, doesn't make Primerica a trillion dollar company. Remember, Primerica is just a miniature spec in the Ciitgroup world. They are in the area of about 6 billion dollars in holdings. I've worked for companies worth alot more than than that. Hopefully, people will wake up and decide not to do business with Primerica anymore. That's the only way to do away with this beast!!!
Donnel
Bridgeport,Connecticut,
Do Your Own Research
#3UPDATE Employee
Wed, December 04, 2002
Agents with Primerica as with agents of every other company in the world are not perfect. You should have the smarts to let them be your guide but not your controlling element. Most folks (such as myself) feel we work to hard for our money to simply give it away. So I suggest that you take the information you gain and compare it to others. No solution should be a overnight quick fix to your financial problem. And if your were really smart, get to know your agent. I mean would trust your first born to a babysitter you meet in a paper? Talk with those who have delt with that SAME EXACT agent. Better still find an agent that is well know in the local communnity. What most folks fail to realize is that this business is built off of two things, trust and referrals. Where most agents fail their clients which ultimately fails the entire company is that they make mistakes and don't owe up to them. I refuse to make excuses for anyone, but no one is perfect. My first time buying a home was a complete dissaster b/c the real-estate agent was new and lacked knowlege. But I complained to her hirer-up in hopes of changing the system. I didn't call them all idiots or bad mouth the company. I just know now to get a person with more experience and to get to know more about that person before doing business with them.
And about the Enron Statement. All companies strive to become number one and should the #1 company fail another will be there to take it's place. I'm wondering, if your internet site becomes the number one place for complaints, does that mean you will become the ENRON of the Internet?
Ruben
Chicago,Florida,
The Facts About Primerica
#4REBUTTAL Individual responds
Sat, November 09, 2002
Primerica Financial Services is a very credible company. Unfortunately there are people in PFS that don't know exactly what there are doing, and because of people like that, the companies name suffers, not the person. Just to clearifty something. No PFS agent can give a quote or say what type of refi a person will qualify for. All the agent is there for is to collect the information and submit it to the bank. The bank is the one that decides what type of refi the person qualifies for. Let me just tell you this, if there was a person in your company that provided the same type of service that you experienced, what would you have done with them? Probably fired them. You see the chances are that agent is no longer with the company because of that exact reason. So before accussing a company of being a rip off, find out the facts, because if you would have, you would know that we are a member of Citigroup, the #1 financial company in the world. Not in this city, not in this county, not in this state, not even in this country, but in the world. So if we are the #1 company in the world it would be litterally impossible for PFS to be a rip off.
