Vic
Barberton,#2Consumer Comment
Thu, August 19, 2004
I have been dealing with printpal for over 2 years and have reordered several times. At least to this point, I have never gotten a bad cartridge for my Epson printer, and they have always worked well for me.
John
Bakersfield,#3Consumer Comment
Fri, March 05, 2004
I too had problems with the print cartridges. I called the company and they admitted that there was a production run problem. They offered to send me two new cartridges no questions asked. They even sent me a pre-paid mailer to send the defective ones back. They are a class act and don't deserve the bad criticism they are getting here. I would submit to you that they respond by the way you interact with them!