- Report: #23253
Complaint Review: PRINTPAL INKJET CARTRIDGES - Internet
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Author Not Confirmed
Why?
PRINTPAL INKJET CARTRIDGES
http://www.cartserver.com/sc/cart.cgi Internet, U.S.A.
Phone:
888-772-1361
Web:
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Tell us has your experience with this business or person been good?
PRINTPAL INKJET CARTRIDGES are cheap ripoffs. Internet, USA
It sounded so good. $12.95 for black and color injets for my expensive photo-quality printer that usually ran $35.00. I thought I would stock up on such a "good deal". I ordered two black cartridges (which I use more than the color) and one color cartridge.
I'll be ready, I thought, when my expensive cartridges ran out (which was six months later). The computer chip on one was defective, but the other black one worked. I thought it would be no problem to get this defective cartridge replaced.
Then I e-mailed Mechelle, requesting a cartridge with a working computer chip. What I got was the shaft. The company refused to replace their defective product under any condition. So beware, children, of deals that appear to be too good.
Not only will they stick you with a defective cartridge, but the color cartridge has proven to have highly inferior printing quality. Catch a sale with an established, reputable company and bypass PrintPal. They are no pals
Vanita
Ft. Morgan, Colorado
I'll be ready, I thought, when my expensive cartridges ran out (which was six months later). The computer chip on one was defective, but the other black one worked. I thought it would be no problem to get this defective cartridge replaced.
Then I e-mailed Mechelle, requesting a cartridge with a working computer chip. What I got was the shaft. The company refused to replace their defective product under any condition. So beware, children, of deals that appear to be too good.
Not only will they stick you with a defective cartridge, but the color cartridge has proven to have highly inferior printing quality. Catch a sale with an established, reputable company and bypass PrintPal. They are no pals
Vanita
Ft. Morgan, Colorado
2 Updates & Rebuttals
Vic
Barberton,Ohio,
U.S.A.
printpal NOT a ripoff!
#2Consumer Comment
Thu, August 19, 2004
I have been dealing with printpal for over 2 years and have reordered several times. At least to this point, I have never gotten a bad cartridge for my Epson printer, and they have always worked well for me.
John
Bakersfield,California,
U.S.A.
Printpal will stand by their product! they admitted that there was a production run problem
#3Consumer Comment
Fri, March 05, 2004
I too had problems with the print cartridges. I called the company and they admitted that there was a production run problem. They offered to send me two new cartridges no questions asked. They even sent me a pre-paid mailer to send the defective ones back. They are a class act and don't deserve the bad criticism they are getting here. I would submit to you that they respond by the way you interact with them!
