- Report: #1400323
Complaint Review: Prize Candle - Internet
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Prize Candle
Internet, USA
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Prize Candle Shattered candles/no ring Santa Monica California Internet
I ordered from Prize Candle last year before Christmas. I bought 4 candles hoping to receive before Christmas. When Christmas came and gone I started emailing the company with no response. When I finally received my order (3 weeks after Christmas) 2 of the 4 candles were shattered, it appeared the Prize candle department just put the candles in a box with no form of padding/bubble wrap and shipped out. I emailed the company and did not receive a response to have them reship new candles. the one candle that was not shattered I gave to my daughter whom I gifted the candle to. She burned the candle all the way to the bottom and there was no prize ring. How disappointing is that?
I have since told my friends and family not to buy from thier site. I think they have since went out of business though, so I am out $40 anyway.
