- Report: #993329
Complaint Review: Proactive Solution - Des Moines Iowa
Reported By:
Scott -
Bloomington, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Proactive Solution
6 Commerce Way Des Moines, 50336 Iowa, United States of America
Phone:
800-235-6050
Web:
Arden, NC 28704
Categories:
Business Rating:
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Proactive Solution Unauthorized Charges Des Moines, Iowa
I only wanted to try the product for $19.95. I was never told that I enrolled in some type of "club" that would automatically re-supply me every ninety days. When I recieved my second shipment, I called to cancel the service that was in October. In November, I was billed $39.95 and I called to cancel again. Since then I have been billed $39.95 for both, December, and now January and I have recieved no product since November.
I have been forced to cancel my debit card. During this time, I have never been able to talk to a human being. All I get is an automated help line. I am very angry and I am filing a complaint with the Attorney General, Chamber of Commerce, and BBB. This is obviously a well designed money grab and these people should not be allowed to do business this way.
I have been forced to cancel my debit card. During this time, I have never been able to talk to a human being. All I get is an automated help line. I am very angry and I am filing a complaint with the Attorney General, Chamber of Commerce, and BBB. This is obviously a well designed money grab and these people should not be allowed to do business this way.
