- Report: #1037416
Complaint Review: ProLash - Internet
-
Author Not Confirmed
Why?
ProLash
Internet, United States of America
Phone:
-866-851-2501
Web:
http://www.prettycosmeticsnetwork.com/cgi-bin/cms_index.reg?website_id=4995&element_id=26680
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ProLash Nicki Minaj Trial Offer Hoax. Will charge $120 without sending new product. Product is useless! Internet
I was offered a 'free trial' of Nicki Minaj's new product "ProLash" for the cost of shipping. The fine line of the sign-up offer read that once the trial period was over I was to be charged a regular fee and then recieve regular shippments.
I used the product on 3 seperate occasions and found the product to have a negative reaction to my lashes. The product went on thin and wet and straightened out my lashes and even appeared to shorten them. I read the instructions completely each time.
I had a period of 3 weeks where I underwent an unexpected cancer treatment and recovery and completely forgot about canceling until my first payment on March 6 so I decided to await arrival of the product and make a return. I called the CS team for Prolash on March 23 and was told that there would be no shippment and that the charge was for the "free" product listed as 'trial'.
I was also told that I could not return the product nor could a refund be issued.
Conclusions:
1. Offered as 'Free Trial with cost of shipping'
2. Paid over $120 for the free trial with no additional product nor any options of return nor refund
3. Very unhelpful CS Staff
4. A tiny sample size of very expensive 'free trial' product that really has no value practically
5. ProLash is a huge money taking SCAM and HOAX!
I used the product on 3 seperate occasions and found the product to have a negative reaction to my lashes. The product went on thin and wet and straightened out my lashes and even appeared to shorten them. I read the instructions completely each time.
I had a period of 3 weeks where I underwent an unexpected cancer treatment and recovery and completely forgot about canceling until my first payment on March 6 so I decided to await arrival of the product and make a return. I called the CS team for Prolash on March 23 and was told that there would be no shippment and that the charge was for the "free" product listed as 'trial'.
I was also told that I could not return the product nor could a refund be issued.
Conclusions:
1. Offered as 'Free Trial with cost of shipping'
2. Paid over $120 for the free trial with no additional product nor any options of return nor refund
3. Very unhelpful CS Staff
4. A tiny sample size of very expensive 'free trial' product that really has no value practically
5. ProLash is a huge money taking SCAM and HOAX!
