pararescue41
katy,#2UPDATE EX-employee responds
Mon, February 07, 2011
Ok problem with this review, whoever wrote it didn't even put there name, if this was indeed a true story why would you have a problem with people knowing who you are, second for anyone reading this this person stated they took there car here like 3 or 4 times like a few months apart, and if any of this were true why would they keep bringing there car to a place where supposedly a mechanic test drove there car around the building and just damaged the car on purpose, like really first off that's about the dumbest thing Ive ever heard, i am a mechanic and also work in auto management and this type of stuff doesn't happen very often, Ive heard of places saying extra things are wrong or just trying to make the bill bigger but a mechanic just test driving a car and damaging it makes no sense because unless that mechanic is the owner he would have no motive to do this, if the customer had to pay more the mechanic wouldn't make a cent, in fact it would make more work for the mechanic, so that's ridiculous, next as i said if this person had one terrible experience after the next why in the world would you keep returning, you wouldn't. Also in defense of Pro line and its owner Marc Thomas, i know him personally and not only are these accusations not true, they are so far out and obviously made up its just not true, this guy not only is honest and a strong christian, he goes out of his way to help others and not just to benefit his business but as a christian and im speaking from first hand experience, i have nothing to gain by writing this the reason i am is just simply i read this report and its like so unbelievable and just not the truth in any way shape or form, so even though it really doesn't affect his business or anything, his customers and anyone thats been there or knows him at all already knows its just not how it is at all, the more i read this report it almost is comical because whoever wrote it was A- extremely
unintelligent B- extremely desperate C- probably has some sort of Alcohol or drug addiction problem, i say this because from experience Ive seen that when people like Marc try to help people that are struggling for one reason or another financially or just trying to be nice, people like this try to take advantage of him and will get repairs done and owe money and wont pay, and try to manipulate him like they do everything, Ive seen people that are getting free work done, call and complain cause its taking to long or just be so ignorant and so when they get set straight or loose the car or basically anything that happens that's not what they want, they write stuff like this to make themselves feel better, they think if they slam a business or person it will destroy the business or whoever but anyone with sense can see past stuff like that, Pro line is hands down the best and most honest shop not only in Katy but Houston, noone is always right and everyone makes mistakes its what you do or don't do about them, Marc Thomas is a great person and owner and treats people very well and his word is always good, if he makes a mistake, he owns up to it and always makes it RIGHT, so in conclusion i hope noone actually believes this crap written and honestly if you do and go elsewhere you really are hurting yourself cause not only is Pro line the best work, but also best price and most trustworthy so like i said id def give them a shot before jumping to conclusions, you wont regret it
Proline
katy,#3REBUTTAL Owner of company
Tue, December 28, 2010
This is not a customer of Proline Automotive. This is a competitor that has been harrassing me on the computer because he does not now how to grow his business the correct way. I have been here almost seven years and have over ten thousand customers. Why can"t you identify yourself. And why does"nt ripoff report make these imposters produce reciepts? Its funny that the only people that have put me here are customers who have tried to rip my business off by not paying there bills or another competitor who is corrupt and jealous that we are doing good.