- Report: #987368
Complaint Review: ProSource Wirless - Internet Internet
Reported By:
methoseu -
Ocala, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ProSource Wirless
Internet, Internet, United States of America
Phone:
855-776-3535
Web:
www.prosourcewireless.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ProSource Wirless What a HUNK OF JUNK!!! Internet
I ordered a netbook from ProSource Wireless just for backup, taking trips, etc. I used it MAYBE a dozen times. The first power cord lost both it's prongs in my wall socket and I had to shut off power to the room just to get them out. Plus the "upgraded 6 hour battery" was lucky to last 3. The replacement powercord, on the very first use, lost one prong in the wall socket AND pushed the connector on the netbook INTO the netbook. So even if I had another power cord I have no connection to the netbook! Their site says "due to high volume of calls, email and we'll get back to you asap" plus their call hours are limited to 9-4, purely daytime. So I've sent multiple emails over the past month and haven't heard a word back. And the best part is...I bought the extended warranty!
1 Updates & Rebuttals
Rikki
Smyrna,Tennessee,
United States of America
Another Pro Source Victim
#2Consumer Comment
Wed, January 30, 2013
I am in the same boat with Pro Source Wireless..and am sickened how they have gotten away with our money. I ordered a tablet back in Oct, 2012 and when we got it it simply didn't work and looked more like a kids toy tablet. We returned it and was assured we would get an exchange (for a mini netbook). Well now it is Feb. 2013 and NOTHING. We have called them so many times, not to mention emails..and have been told lie after lie..and of course now their machine is full and noone can leave messages. I just thought I would reach out to a few of these Ripoff reports and see if anyone is doing anything. Is there in fact anything that can be done?? Or do we have to chaulk this up as a hard lesson learned??
