- Report: #150245
Complaint Review: Providian Bank - Dallas Texas
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Author Confirmed
Why?
Providian Bank
PO BOX 660433 Dallas, 75266-0433 Texas, U.S.A.
Phone:
800-779-7993
Web:
N/A
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Providian Bank Ripoff Dallas Texas
To Whom It May Concern:
My name is Ella Gershman. On May 26, 2005 I received a call from a Providian Bank representative and she informed me that I'm one payment behind on my Providian' credit card. I told her that I never received a statement and she replied that I can correct this situation by paying with my credit card (for a $15.00 fee or free of charge using the Providian Web Site). I tried the second option, but my payment was rejected. After a few attempts I gave-up and paid the bill using Citibank Direct Access electronic payment (below is the snapshot of this transaction)
sign off help open account contact us search privacy citi.com
HOME | ACCOUNTS | PAYMENTS | TRANSFERS | INVESTMENTS | ACCOUNT SERVICING
See Past Payments print
Here are the details for the past payment you selected:
Payee: PROVIDI4227
Amount: $ 220.00 (Paid electronically)
Payment Date: 05-27-2005
Date Entered: 05-26-2005
Reference Number: 10532
Status: cleared on 06-01-2005
Back Report a Bill Payment Problem View Record Menu
One-Time Payment
Express Payments
Recurring Payments
Future Payments
Payment History
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Payee List
The next month, when I received my statement from Providian bank I notice that the interest rate was raised. If you check my payment history, you will see that I have a perfect payment record. Furthermore, I received a letter telling me that my credit line has been increased..
I see this act by Providian bank as nothing less than an attempt to extort more money.
Sincerely,
Ella
BRONX, New York
U.S.A.
My name is Ella Gershman. On May 26, 2005 I received a call from a Providian Bank representative and she informed me that I'm one payment behind on my Providian' credit card. I told her that I never received a statement and she replied that I can correct this situation by paying with my credit card (for a $15.00 fee or free of charge using the Providian Web Site). I tried the second option, but my payment was rejected. After a few attempts I gave-up and paid the bill using Citibank Direct Access electronic payment (below is the snapshot of this transaction)
sign off help open account contact us search privacy citi.com
HOME | ACCOUNTS | PAYMENTS | TRANSFERS | INVESTMENTS | ACCOUNT SERVICING
See Past Payments print
Here are the details for the past payment you selected:
Payee: PROVIDI4227
Amount: $ 220.00 (Paid electronically)
Payment Date: 05-27-2005
Date Entered: 05-26-2005
Reference Number: 10532
Status: cleared on 06-01-2005
Back Report a Bill Payment Problem View Record Menu
One-Time Payment
Express Payments
Recurring Payments
Future Payments
Payment History
Add a Payee
Payee List
The next month, when I received my statement from Providian bank I notice that the interest rate was raised. If you check my payment history, you will see that I have a perfect payment record. Furthermore, I received a letter telling me that my credit line has been increased..
I see this act by Providian bank as nothing less than an attempt to extort more money.
Sincerely,
Ella
BRONX, New York
U.S.A.
