- Report: #1394164
Complaint Review: Public Moving Services - Charlotte North Carolina
Reported By:
Mohammed Ansari -
Briarwood, Texas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Public Moving Services
7706 Waterford Square Dr, Unit 1221 Charlotte, 28226 North Carolina, USA
Phone:
1 (844) 563-9255
Web:
http://www.publicmovingservices.com/
Categories:
Business Rating:
(0)
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Public Moving Services National Relocation Van Lines Your Moving Company LLC Breached contract, did not deliver my items after 30+ business days Charlotte North Carolina
After 30 business days of first available date, my stuff is still not delivered. According to the contract, this should have been delivered Aug 11th.
Job # PS2777891, move from Jamaica, NY to Plano, TX. This move is between 1501-2000 Miles. According to the contract, it should have been delivered between 4-24 Business Days of the First Date(FAD). My first available date was July 11th. Based on the calendar, 24 business dates from July 11th is Aug 11th but i still do not have any update whatsoever. We have three young kids and it has been extremely difficult and inconvenient to live out of a suitcase. The schools start in the next week or so and we have nothing for kids after more than a month of our first available date.
Emma from dispatch is least helpful. I get a standard response, "no updates, will call you when i have an update."
Everything the sales person, Tommy, told me turned out to be a lie. He assured me that my stuff will be delivered on July 11th, he told me that he has a good estimate of my inventory list and that the "binding estimate" will not go over $500, he said the movers will bring blankets for the furniture, he said he will be my moving coordinator and will guide me throughout the process, i could call him on his cell. Every single thing was a lie. He never answered any of my several calls or emails after the conversations we had well BEFORE the move. He just went missing after I paid the deposit.
The movers charged me an extra $600 because they claimed that i had more stuff than i disclosed. This was a lie because he already already had 300 cubic feet worth of moving stuff in his truck and i had no choice but to pay because my stuff was already in the truck and i had to move out of my apartment that day. Whatever, I paid him whatever he asked, I moved on from that but I didn't expect them to not deliver my stuff. This has been an absolute nightmare so far.
