For weeks, I have been receiving daily automated phone calls from Emily to call her because my business is in danger of being listed incorrectly. After more than 3 weeks of these calls, I answered and spoke with a young man (Ryan, I believe) who told me that I was receiving the calls because Google assigned all businesses an address years ago and they are calling because I did not claim mine.
At the beginning of the discussion, I said I was not interested in listing my information. I simply wanted them to stop calling me at home. The young man said he could take care of that, all I had to do was verify my listing informaiton. After correcting their information, I was told that they will send me a postcard in the mail with an authorization number to claim my listing in 5-7 business days. To claim my listing, I need to pay $399 - a one time payment. I told him I will not pay him to remove my listing and stop the calls. The young man proceeded for 20 minutes to tell me how to spend my money for my business and the cost should not a big deal considering the amount of money I make. I repeatedly told him I would not pay for this listing and repeatedly was lectured. I asked to speak with a manager but was told the manager was busy. I asked to wait and was told he was over the limit for this call, then he began lecturing me again.
This company is a complete fraud. I asked countless times to have my number removed from their system. I asked them to stop calling me because I am not interested and he continued to lecture me on my business and tell me to pay $399. I asked him to have the manager call me and hung up.
Beware of this company. They are a scam. If you want them to stop calling you and to remove your information, they will charge you.