- Report: #1320708
Complaint Review: Public Storage - Sterling VA - Sterling Virginia
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Author Not Confirmed
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Public Storage - Sterling VA
Sterling, Virginia, USA
Phone:
(703) 745-5122
Web:
www.publicstorage.com
Categories:
Business Rating:
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Public Storage - Sterling VA Rip off Sterling Virginia
I rented a unit with Public Stroage of Sterling, VA in September of 2014 and paid each month. In December of 2015, my payment for December was paid 15 days later than the billing date. The next month, unknown to me, Public Storage charged me a $75 late fee. I paid my bill in January and called in Feburary, made my payment only to find later they had sold my unit because they claimed my payment in January did not cover the late fee so my account was not "paid in full." I argued that I didn't know I had a $75 late fee. They claimed they sent a letter certified mail which I never received. I told the woman I had made a payment in Feburary and that payment was taken.
Why was my payment accepted in the same month you auctioned the unit. She said the payment did not cover the late fee so my account was not current. I argued you could have pad locked the unit and block any payments until payment was brought current or until you reached me. I would like to sue Public Storage for $35,000 in damages and lost goods. Personal records such as tax forms which includes my family's social security numbers were stored in that unit. If there is any lawyer in the Commonwealth of Virginia that would take this case I have all my payment records. Please contact me. I have been searching for a lawyer but unable to locate one in the area that handles litigation. I am furious with Public Storage and warn everyone to be very careful should you chose to deal with them.
