- Report: #542841
Complaint Review: Publishers Billing Association - Las Vegas Nevada
Reported By:
Kathleen -
Escondido, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Publishers Billing Association
1350 E. Flamingo Rd Las Vegas, 89119 Nevada, United States of America
Phone:
1-888-301-3483
Web:
Categories:
Business Rating:
(0)
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Publishers Billing Association False Notice of Renewal for magazine subscription Las Vegas, Nevada
I am a long-time subscriber to "Threads" magazine distributed by Taunton Press. I always renew my subscription for three years each time, so I was surprised to recieve a "Notice of Renewal" from Publishers Billing Association. My renewal is not due for another year, and I always deal directly with the magazine.
According to the notice, I could "lock in the lowest rate we can offer" a $72.00 for one year! This is nearly 3 times what I normally pay.
I called customer service at "Threads" and asked about this billing company. I was told that PBA is not authorized to bill for their magazines. I also wanted to know how PBA got their mailing list, since many of my friends who also get this magazine had also gotten renewal notices. I was told that they "were looking into it."
Calls to Publishers Billing Association customer service number gets a recording saying "all our lines are busy, please contact us by e-mail or call back at another time." The voice mailbox does not allow the caller to leave a message. So, there is no way to talk to a warm body at PBA. Big surprise there!
