- Report: #1045559
Complaint Review: publishers service office - new york city New York
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Author Confirmed
Why?
publishers service office
244 5th ave suite B-245 new york city, 10001 New York, United States of America
Phone:
888-312 3762 or 849 935
Web:
Categories:
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publishers service office Jimmy Smith Jummy smith called about my husbands Playboy subscription when I asked for a phone number, he gave me my phone number backwards i told him I will be reporting him to the Ftc new york city, New York
I was contacted by phone by a Jimmy Smith from publishers service office about my husbands playboy subscription. I asked where he was located he said New York city, I asked for a phone number he gave me a number I wrote it down Then I informed him that my husband just renewed it and that I knew that he does not work for Playboy and that I m trying to figure out how they got our information He then laughed and told me to look at the number and read it backwards, It was my Phone number. I told him that I will be reporting him to the FTC he said "ok" and hung up I have been getting a lot of phone calls from all over the country trying to renew our playboy subscription usually the number is blocked I will continue to document these calls and try to get as much information as I can and report them. We are on a no call list and these calls are very annoying
1 Updates & Rebuttals
Dexter McGee
Tempe,Arizona,
response
#2UPDATE Employee
Thu, April 25, 2013
Valued Customer
We deeply apologize for the disrespectful way our representative Jimmy Smith Jr treated you. We take our business very seriously, and we take severe action when dealing with matters like this. We assure you, neither Jimmy nor any of our Reps will contact you in the future, you have been removed from our contact list, and will not be hearing from us. As a loyal subscriber to the magazine, you deserve to be treated as such. Moving forward, we hope you can one day forgive us, and we hope this senseless joke doesn't effect your subscription to the magazine.
Thank You
