I FOUND THIS COMPANY ON AMAZON, AND ORDERED A FEW THINGS FROM THEM, HAD NO PROBLEM GOT MY ORDER QUICKLY AND WAS SATISFIED, I MADE THE MISTAKE OF GOING RIGHT TO THEIR SITE AND ORDERING AGAIN, AND THE CHARMS THEY SENT DO NOT FIT BRACELET SO I SENT LETTER AND CHARMS BACK TO THEM, I TOLD THEM I WANTED A CREDIT OR RETURN MY MONEY, IT WASN'T A GREAT DEAL OF MONEY ,ITS JUST THE POINT I DON'T LIKE BEING RIPPED OFF BY ANYONE. NOW I HAVE CALLED, NO ONE ANSWERS JUST A RECORDING, I HAVE EMAILED THEM SEVERAL TIMES, STILL NOTHING. MY NEXT STEP IS TO CONTACT THE ATTORNEY GENERAL OF CALIFORNIA AND PUT IN A COMPLAINT TO HIM. IF YOU HAVE ANY OTHER IDEAS IS WOULD APPERICATE IT, I REFUSE TO LET THEM GET OVER ON ME. THANK YOU