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  • Report:  #1203042

Complaint Review: Pure Garcinia Cambogia Plus -

Reported By:
angryinindy - Indianapolis, Indiana,
Submitted:
Updated:

Pure Garcinia Cambogia Plus
USA
Web:
N/A
Categories:
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 Pure Garcinia Cambogia Plus and Slim Cleanse Plus is a SCAM!  You are told in the ad that you have a FREE trial period, all you need to pay is S&H.  You have to agree to terms and conditions which state in fine print at the bottom of pages of wording that you have 12 days to try the product.

This is false advertising because the product is not shipped the same day it is ordered.  You recieve the product 3-5 days after shipment.  That leaves 7-9 days to try the product before you are charged an exhorbitant amount of money ($89.99 and $77.19) for a product that takes time to even work given it is an herbal supplement!

The "email" response you get does not list the company, the address, the website, a phone number...NOTHING.  Nor is there identification on the order receipt.  There is no language on the email or the order receipt with the product to remind you that you will be charged in 12 days.  To me, this is a fraudulent company that is taking extreme advantage of consumers. 

I called the company twice (had to find the number from another reporter listed on this site) to ask for my money back.  I asked to speak to a supervisor and was not allowed that service.  This company refused to return the charge against my account. 

So watch out!  You will get ripped off!



1 Updates & Rebuttals

angryinindy

Indianapolis,
Indiana,
Garcinia Cambogis Plus Made Good...BUT With Lots of Hoops to Jump Through

#2Author of original report

Mon, January 26, 2015

UPDATE:

I persisted in my attempt to get my money back for this product and finally, I received satisfaction.  But not before jumping through some hoops.

I was first told by the product representative that my FUTURE orders were cancelled, but that I would not be able to get my money back that was charged to my bank account.

I called back the next day and spoke to another rep.  When I told him that I needed the exact website because I wanted a copy of the terms and conditions, he asked me what I needed from it.  I told him that never have I ordered a product that did not include contact info about the product company, a website, or phone number.  I told him I needed to know what the return policy was because I was angry about the fact that my account was charged without my knowing.  He at first assured me that he would remedy the charge on future shipments by cutting the price in half.  I told him that I already cancelled any future shipments and I wanted my money back. 

He then told me I could return the bottles, even open and empty bottles, and I could get my money back, minus a $5 re-stocking fee per bottle.  He gave me a ROM# per bottle.  He told me to call back with my tracking number after it showed a delivered status.

Today, I called back with the tracking # and my account will be credited (minus $10 re-stocking fee) in 2-3 days.

So, I look forward to seeing the charges deleted from my account.  Believe me, I will be watching my account like a hawk.

In summary, I appreciate finally getting a rep that would listen to me and assure my satisfaction.  On the negative side, beware of ordering "a free trial" from Garcinia Cambogia Plus and Slim Cleanse Plus.  You may not see the VERY FINE PRINT at the bottom of several pages of terms and conditions which tell you you only have 12 days (from the date you order...NOT RECEIVE, to try the product), before you are automatically charged a very high price.  And you won't get any company information in the packing slip or from the email confirmation, even if you do go ahead and order.  That, in my opinion, is shady business!  You decide!

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