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  • Report:  #1081767

Complaint Review: Pure Green Coffee - Salt Lake City Utah

Reported By:
anonymous - Brooksville, Florida,
Submitted:
Updated:

Pure Green Coffee
PO Box 30816 Salt Lake City, 84130 Utah, USA
Phone:
888-999-5851
Web:
puregreen-coffee.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I foolishly ordered the "free" trial bottle of these tablets and was only supposed to pay shipping.  The lovely website did not say anywhere that it was for only 12 days of free trial tablets, and that I would be charged 89.00 a month for automatic shipments. 

Not only that, but the "free" trial bottle would be charged to me at $89.  If I chose to return it, I would be charged a $14 restocking fee, plus postage.  After I complained and complained, they said they would cancel my "subscription" and only charge me $45.00 to keep the bottle.  What a joke! 

I was suspicious that this might be an automatic refill program, but normally if that's the case it will give you that information when you're placing your order.  This form said nothing!   It is only when you click on the tiny little lettering,"Terms and Conditions" located at the very bottom of the page that this information is revealed. 

It is very deceptive and obvious that they are tricking people into buying their very over priced product.  I tried to cancel less than 24 hours after placing my order, but to no avail.  Supposedly they immediately ship the product when it is ordered, even though I placed the order late at night.  Buyers beware! 



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