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  • Report:  #206077

Complaint Review: Quality Of Course - Ottawa Ontario

Reported By:
- Grimshaw, Alberta,
Submitted:
Updated:

Quality Of Course
38 Av. McArthur Ave. Ottawa, K1L 6R2 Ontario, Canada
Phone:
613-749-8248
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
When signing up for the 3 year course I was given a certificate called "Your Double Guarantee". It is a money back guarantee stating that if by the end of the course you have not published something that will pay back your course fees they will be refunded, no questions asked.

I have repeatedly requested this and have been ignored. I told them I have proof that I have submitted articles and stories and did not get published and if they want to see this proof I will provide it.

I have never received an answer. It has been 2 years and I have gotten nowhere. It is obviously a scam!!

Annette

Grimshaw, Alberta
Canada


1 Updates & Rebuttals

Alex

Ottawa,
Ontario,
Canada
We stand by our guarantee

#2UPDATE Employee

Thu, March 08, 2007

We stand by our guarantee, which we have been offering without difficulty since 1984. Annette was a student of the school from Feb 2001 until August 2003. She worked in a perfectly acceptable and constructive way through her course assignments with her tutor, Francie Thompson. On August 27 2003, Annette completed her course and inquired about the guarantee. We replied to ask that she provide us with her list of submissions. She did not respond. On April 5 2004, she wrote to us again. We replied on 14 April that we had responded to her earlier note and to ask again for her list of submissions. We never heard back. We have since tried to contact her by email, by phone and by post. Her phone number has been changed, she has never responded to our email messages and her address is just a post office box. We completely refute her assertions.

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